Jordan Wakefield

Jordan Wakefield Email and Phone Number

Client Services Lead @ HSBC
Bengaluru, KA, IN
Jordan Wakefield's Location
Bengaluru, Karnataka, India, India
About Jordan Wakefield

Operations Team Lead with a demonstrated history of working in the financial services industry. Skilled in KYC, CDAP, AML, Compliance Operations and Investigations, Fraud, Sales, Credit Cards, Customer Relationship Management (CRM), Customer Satisfaction, and Customer Retention. Strong finance professional with a Bachelor of Commerce (B.Com.) focused in Business/Commerce.

Jordan Wakefield's Current Company Details
HSBC

Hsbc

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Client Services Lead
Bengaluru, KA, IN
Website:
hsbc.com
Employees:
186860
Jordan Wakefield Work Experience Details
  • Hsbc
    Client Services Lead
    Hsbc
    Bengaluru, Ka, In
    View
  • Hsbc
    Client Services Manager
    Hsbc Nov 2023 - Present
    Bengaluru, Karnataka, India
    View
  • Jpmorgan Chase & Co.
    Business Analyst / Team Lead
    Jpmorgan Chase & Co. Oct 2018 - Nov 2023
    Bengaluru 560103, Ka, India
    View
  • Jpmorgan Chase & Co.
    Fraud Recovery Investigations Specialist
    Jpmorgan Chase & Co. May 2017 - Oct 2018
    Bangalore
    Promoted to be a part of the team to Pilot the Recovery Investigations Dept. In Bangalore, India
    View
  • Jpmorgan Chase & Co.
    Fraud Analyst
    Jpmorgan Chase & Co. Nov 2015 - Apr 2017
    Worked with Fraud Prevention for Check Reviews, New Account Screening, Electronic Money Movement and with Digital Fraud
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  • Dj'S Entertainment Australia
    Senior Client Services Manager
    Dj'S Entertainment Australia May 2014 - Jun 2015
    Bengaluru Area, India
    Worked as a Senior Manager of Client Relations and Services for Australian Clients.
  • Cupola Teleservices (Cts)
    Direct Sales Agent
    Cupola Teleservices (Cts) Nov 2013 - Mar 2014
    Dubai
    Worked as a Direct Sales Agent for HSBC Wealth Management sector. Primarily associated with credit card sales.
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  • Dj'S Entertainment Australia
    Sales Trainer / Manager
    Dj'S Entertainment Australia May 2011 - Oct 2013
    Bengaluru Area, India
    Handled Training and Team Management for the new recruits.
  • Dj'S Entertainment Australia
    Team Leader
    Dj'S Entertainment Australia Feb 2010 - Apr 2011
    Bengaluru Area, India
    Lead and Managed a team of 30 employees. Primary objective was to ensure team targets were met on a weekly basis and make sure the team is highly motivated as well.
  • Djs Entertainment Australia
    Sales Associate
    Djs Entertainment Australia Jan 2009 - Jan 2010
    Bengaluru Area, India
    Worked as a sales agent where my primary objective was to increase company revenue through various streams from Tele Calling to Social Media.

Jordan Wakefield Education Details

Frequently Asked Questions about Jordan Wakefield

What company does Jordan Wakefield work for?

Jordan Wakefield works for Hsbc

What is Jordan Wakefield's role at the current company?

Jordan Wakefield's current role is Client Services Lead.

What schools did Jordan Wakefield attend?

Jordan Wakefield attended Iec University.

Who are Jordan Wakefield's colleagues?

Jordan Wakefield's colleagues are Keiry Cordon, Thinh Nguyen, Jomarie Coching-Bugarin, Fatima Zahrae Laraki, Ifzal Jabar, Fred Lee, Suresh Yadav.

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