Jordan Willoughby Email and Phone Number

Case manager - Family servicesManaging a caseload of families, supporting them to develop and reach personal and family goals such as housing, employment, counselling, and childcare.Liaising with a broad range of government agencies and NGOs to coordinate multifaceted support.Responding to crises related to domestic violence, drug and alcohol abuse and other legal matters. Working within a team environment to analyse and improve advocacy processes Utilising case management procedures such as writing case notes, incident reports and tenders. Staying up to date with the latest strength based and trauma informed practices through training

Led a high-performing sales team to exceed quarterly and annual revenue targets by selling comprehensive marketing solutions, including SEO, SEM, digital signage, social media, websites and advertising packages.Developed and executed strategic sales plans to penetrate new markets, increasing client base and driving year-on-year growth.Fostered long-term relationships with key clients, offering tailored solutions to meet their marketing and digital needs.Collaborated with cross-functional teams (product development, marketing) to deliver integrated campaigns that boosted client visibility and ROI.

Through a contract with the Yellow Pages at SensisManaged a portfolio generating over one million dollars annually.Built and sustained trusting client relationships with over 200 businesses .Oversaw sales operations for the Hobart region.Operated with a high degree of autonomy and professionalism.Specialised in selling SEO, websites, and digital ad campaigns across Google, Facebook, and Instagram.