Jordan Marshall Email & Phone Number

Stockholm, SE

• Makita is an international leader in power tools with sales operations throughout more than 40 countries and a network of global manufacturing and distribution facilities.
• Collaborate with cross-functional teams including Creative, Sales, and Product teams to develop B2B solutions that assist in sales growth for key partners.
• Plan and coordinate the creation and distribution of marketing materials for partners, ensuring adherence to brand guidelines.
• Utilize Salesforce to generate and compile reports on active and past marketing promotions, and present findings to key management figures within a matrix environment.
• Spearhead and manage key projects, working closely with in-house and 3rd party teams to ensure successful project execution.
• Develop partner marketing content and maintain detailed spreadsheets on promotional campaign budgets.

• Operating throughout the greater Los Angeles region, a leading provider of outsourced IT Managed Services, Computer Support, Network Monitoring and Web Design.
• Manage day-to-day operations of office technicians, ensuring timely handling of customer requests and refocusing attention to high priority issues as needed.
• Maintain project documentation, plans, and reports using Confluence, while also coordinating project work by assigning tasks and keeping the project schedule up to date with the help of JIRA.
• Assist clients with SaaS-related issues and act as a resource for any team members who wish to improve their skills on maintaining a positive company-client relationship.
• Collaborate with cross-functional teams, including product management, engineering, and sales to ensure alignment on project goals and timelines.
• Identify opportunities for process improvements and streamline workflows, resulting in increased efficiency and productivity.

US

• An industry defining team of dispatchers, drivers and Emergency Medical Technicians providing non-emergent transportation and medical response services throughout Southern California.
• Responded to emergency calls for assistance; providing first aid and life support care for minor to severe injuries and illnesses.
• Collaborated with hospital personnel and emergency services to provide a superior medical response and continuum of patient care.
• Deployed extensive conflict resolution and people management skills during complex and challenging situations.
• Served as Field Training Officer guiding new hires through initial onboarding process; assessing skills, knowledge and performance levels; ensuring compliance with organizational standards.

New York, New York, US

• Concerto Healthcare is a leader in the insurance industry with programs that are supported by a combination of in-home medical, and behavioral and social services, enhanced by proprietary care pathways, advanced.
• Investigated and processed medical claims as they were received with a 99% approval rate, while maintaining HIPAA and regulatory compliancy.
• Provided administrative and clerical support, including booking travel, project management andresolving outstanding claims; successfully reducing supervisors’ workloads.
• Streamlined corporate spending and expense management; creating receipt digitization process.
• Supported talent acquisition through screening and interviewing Registered Nurse candidates.

Anaheim, US

• Providing extensive levels of marketing support and team leadership; focusing on elevated internal partner customer service levels; accountabilities revolved around:
• Contribute to the creation of marketing materials to promote special events and attractions in the park.
• Collaborate with internal teams to develop and distribute internal and external communications regarding special events and promotions.
• Assist in the coordination and execution of marketing and promotional events within the park, including on-site support and guest engagement.
• Monitor and analyze marketing and guest service metrics to identify areas for improvement and opportunities to enhance the guest experience.
• Train and oversee the performance of staff, including addressing any disciplinary matters.

Associate'S Degree, Fire Science/Fire-Fighting

Associates In Business Administration, Business

Computer Science