• Meet or exceed Individual/Team Sales Quotas – Quarterly/Annually• Lead Business Review Calls to assess customer experience, current usage of the product, IT environment changes, and growth opportunities.• Build and document renewal quotes, process orders, and compile history in company CRM software• Collaborate with various organizations both internal and external including Veritas Partners, Distributors, Internal Veritas departments• Close business that is complex in nature and often contractual• Adhere to Veritas policies and procedures accurately• Continuously assess risk in an account and proactively engage with customers who are at risk of leaving.• Review lost business and develop a plan of action to win back customers.• Prepare and engage in business development team meetings• Prepare and engage in education/enablement meetings on product development and updates• Forecast business quarterly with a high degree of accuracy.

• Established strong partnerships with existing high potential customers via regularly scheduled phone meetings, driving incremental sales growth, ensuring long-term relationships and customer retention• Executed on short and long term strategic plans to grow sales, margin and membership program sales within an assigned book of business • Leveraged partnerships with various internal partners to drive growth and ensure customer satisfaction to include but not limited to Category Sales Specialists, Sales Operations and Customer Resolution• Used strategic selling skills to identify customer needs and develop a value added proposition, proposal & pricing; sells to multiple buyer levels from office manager to executive level • Oversaw pricing negotiations and influences on the spot pricing decisions in order to cultivate a seamless customer experience and to align with strategically growing profitable accounts• Effective presentation skills, prepares and delivers quarterly business reviews • Consistently met activity goals and daily metrics - outbound dials, sell time, and live contacts• Managed pipeline to uncover opportunities and convert wins, including customer appointment setting• Responsible for setting schedule and maintaining calendar of appointments with customers and for participating in all Company objectives and Team activities

Work with mid-market accounts with an emphasis on driving increased penetration and sales over the phone, while enhancing customer satisfaction and retention through regular customer contact and problem resolution.Subject matter expert for team members under management. Partner with other team members to grow accounts, opportunities, business intelligence, and support to develop and maintain a strategic plan to grow sales and margin.Develop customer relationships and promote business partnerships through regular customer contact utilizing Staples inside sales methodologies.

Responsible for partnering with the Account Consultant on mid-market accounts with an emphasis on driving increased penetration and sales over the phone, while enhancing customer satisfaction and retention through regular customer contact and problem resolution.Collaborate with other team members (Account Consultants and Category Specialists) on growth opportunities, business intelligence, and support to develop and maintain a strategic plan to grow sales and margin.Develop customer relationships and promote business partnerships through regular customer contact utilizing Staples inside sales methodologies.

Grow & retain a customer base of about 580 mid market business accounts while building and maintaining great professional relationship with each of them. Finding total solutions with both my partners in the field and my specialist on the inside to promote team selling for my accounts.

• Responsible for generating maximum revenue for the Orlando Magic through full-menu selling ticket products including full season tickets, partial plans, group tickets, and hospitality spaces • Create and develop new business by cold calling 100+ prospects daily, generating leads at home games and outside events, personal database management, and referrals • Manage all season ticket and partial plan accounts in conjunction with the service department to provide the highest level of customer service throughout the season

• Assist with the daily operations of the Ticket Sales business unit: full season and partial ticket plans, group sales, hospitality/suite rental sales, tourism single game sales, and youth basketball camps.• Assist Sales staff with lead reconciliation, sales tracking, and development of group sales.• Assist in the oversight of internal sales contest rules, and regulations.• Work 45 NBA games, setting up sales tables and working fan experience events like kid’s tunnels, anthem groups, half time performances and Court of Dreams games and clinics.

Buy and sell new and used sporting equipment while providing customer service.

• Worked directly with Sales Manager on various ticket sales-related projects • Assisted the Sales staff members with various tasks throughout the sales process including lead reconciliation, sales tracking, and the development of group sales collateral materials including the creation of Group Manager accounts in the ARCHTICS ticketing system • Assisted in the oversight of internal sales contest rules, regulations, and tracking• Maintained accurate reports of sales numbers produced by individual sales reps and the sales team as a whole• Assisted the organization in ticket sales-specific events aimed at generating additional ticket revenue

Responsibilities included: setting up the field for practices daily, setting up the locker rooms for practices and games, getting players any extra equipment they may need and, warming up with players during practices and prior to games along with daily operations.

Equipment Manager: December 2011 – April 2012. Responsibilities included: setting up locker rooms before games as well as assisting players during warm-up, and providing assistance on the bench during games as needed.Office Assistant: Summer 2011. Set up a Sportsmanship Award Program along with tryouts that the team held in Orlando and Jacksonville. Worked a two-week basketball camp with Head Coach Kevin Waters along with assistant coaches and a few players. Responsibilities included: finding locations and sponsors for the tryouts, creating flyers and brochures for tryouts and basketball camps.

Scheduled and instructed sports activities for the campers to participate in.