Jay Jones Email & Phone Number

Yate, Gb

Swindon, England, United Kingdom

• Working in the internal communications team to deliver ED&I campaigns along with general campaigns for the company• Developing, graphic, video and written content• Working closely with the learning and development team to ensure the digital learning offering represents the diverse range of colleagues at GWR. • Enabling the staff lead inclusion networks to have a voice within GWR and deliver compelling content on behalf of them. • Gathering, measuring and reporting on data from campaigns and adjusting content accordingly. • Using the role as a catalyst to support the GBRTT maturity model and be a force for change in the new railway.

Swindon, England, United Kingdom

• Working in a team to create learning and development content and design the learning management system platform. • Creating and delivering digital learning and blended learning techniques to meet the evolving educational needs of our colleagues.• Conducting in-person training courses to enable hands-on learning experiences, fostering employee growth and development.• Collaborating with senior leadership and stakeholders to ensure that learning initiatives align with company goals, regulations and compliance standards.• Working closely with front-line colleagues to tailor learning experiences to their unique roles, resulting in practical and effective learning.• Providing mentorship to candidates from external charities and community groups, helping them build their skills and knowledge within the railway industry.

Bath Spa Railway Station

• Ensured safe movement of trains in and out of the station.• Maintained safety critical communications with various stakeholders involved in train movement.• Completed station security checks to comply with industry regulations.• Upheld on-time performance while prioritising safety.• Managed station building opening and locking up process.• Provided information and assistance to passengers, especially during disruption.• Assisted passengers with specific needs and reduced mobility.

Bristol, England, United Kingdom

• Managing 8 mobile testing units, taking responsibility for driving and arranging maintenance of a fleet of custom-built vehicles.• Shared responsibility for managing a team of 14 Managers, 16 supervisors and 130 members of staff.• Answering HR queries, completing payroll documentation and ensuring the health and wellbeing of staff.• Conducting audits, disciplinary meetings, performance reviews and interviews.

Bristol, England, United Kingdom

• Safely managing a mobile testing unit, taking responsibility for organising deployments of testing facilities in areas of increasing COVID-19 cases.• Directly responsible for managing a team of 8 people.• Supporting and developing processes to ensure efficiency.• Communicating with and educating a high turnover of temporary staff.

Bristol, England, United Kingdom

• Overseeing health and safety controls, including social distancing and site risk management.• Improving and implementing new site procedures with relevant documentation.• Coordinating members of the public and dealing with queries and complaints.• Managing the test dispatch process.

London Gatwick Airport, England, United Kingdom

• Trained to a high standard to work in a high-pressure environment covering all aspects of health and safety.• Directly responsible for the security, public safety, and wellbeing of 350 passengers, 13 cabin crew and 4 pilots. • Effectively communicating pre-flight briefings.• Responsible for managing and communicating with a constantly changing rotation of cabin crew, adapting to shifting team dynamics.

Bristol International Airport, England, United Kingdom

• Working within a team to ensure a safe and customer focused operation.• Meeting and exceeding sales targets.• Responsible for the safety of up to 186 Passengers.

Bristol International Airport, England, United Kingdom

• Working in the airport terminal providing tourist and flight information to customers.• Providing support to airport business partners to ensure a seamless customer experience.• Assisting in health and safety incidents including evacuations of the terminal due to fire and threats of terror.