Jordan Ruf Email & Phone Number

- Work closely within a team to manage day to day program operations- Manage new initiatives and deliverables affecting multiple groups of stakeholders- Find solutions and alternatives to resolve customer problems and complaints quickly- Produce high-quality documentations that meets applicable standards - Apply negotiation strategies to close deals on optimal terms- Present and promote new ideas to convince existing and prospective stakeholders

Mississauga, Ontario, Canada

- Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing- Coach, manage and oversee performance of participating staffing suppliers - Monitor performance against contract SLA’s; requisition aging, invoicing, time and expense entry and vendor compliance tracking- Maintain and update monthly activity and performance reports - Ensure high level of customer engagement through regular/proactive communication and building of strategic relationships- Analyze performance feedback data and proactively identify process improvement opportunities that create value to the client- Stay up-to-date with clients’ business and share current industry trends to strengthen client relationships and enhance decision making

Mississauga

- Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding- Conduct research and analysis to resolve client’s or supplier inquiries as needed- Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking) - Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time

Scarborough

- Perform daily account tasks and act as a liaison for over 3000 insurance rental files - Oversee analysis and resolution of billing discrepancies as well as manage revenue forecasts on a weekly basis- Cultivate strong client relationships and experienced in addressing customer complaints and queries of assigned accounts- Identify market potential by qualifying accounts and initiating the sales process

Oshawa, Ontario

- Schedule appointments, handle phone calls, assist with customer and account concerns- Responsible for marketing the brand and finding corporate leads- Responsible for working with accounts to develop strong relationships and completely satisfied customers

- Interacted with customers and completed sales transactions- Handled incoming merchandise and assisted in display of merchandise- Worked as a team to reach sales quotas

Waterloo, Ontario

- Demonstrated ability to meet sales goals allotted by managers- Interacted with customers and handled cash transactions- Assisted in display of merchandise

Courtice, Ontario

- Demonstrated interpersonal skills when interacting with customers- Prompted sales and handled cash transactions- Responsible for making products up to standard

Bachelor Of Business Administration (Bba), Marketing

Activities and Societies: Intramural sports teams, Right to Play, Shinerama, Go-Team, International Ambassador

Bachelor Of Business Administration (B.B.A.), Marketing And Sales

International exchange to complete my Bachelor of Business Administration and specialization in Marketing

High School Diploma, Business Administration And Management, General

Activities and Societies: Athletic Committee, Prom Committee, Various Intramural Sport Teams, Youth Philanthropy Initiative.