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Jorge Queiroz is listed as Contact Center | Quality Assurance | Process Improvement at Teleperformance, a with 99624 employees, based in Chaves, Vila Real, Portugal. AeroLeads shows a matched LinkedIn profile for Jorge Queiroz.
Jorge Queiroz previously worked as Customer Service Representative at Teleperformance and Quality Assurance Specialist at Argo Baum. Jorge Queiroz holds Eqf Level V / A.S. (Candidate), Information Systems Programming & Technologies from Instituto De Emprego E Formação Profissional.
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I’m a dedicated professional who thrives in guiding and delivering excellent customer support for a high-profile client.As a proactive problem-solver, I ensure clear communication and swift issue resolution, all while leveraging excellent judgment and attention to detail in fast-paced, deadline-focused workplaces. By integrating rigorous analysis and lean methodologies, I strive to understand complex trends and improve processes.Key areas of specialization:• Customer Support• Quality Assurance• Lean Methodologies• Teamwork & Collaboration• Problem-Solving• Microsoft Office• Salesforce• Structured Query LanguageSelected highlights from my career:• Excelled and received client praise as a senior customer service agent by achieving consistent impeccable results, training new hires and assisting manager with QA tasks. • Outpaced performance goals as a subject matter expert in the use of Salesforce, assisting team on topics like filter logic, macros, reports, and dashboards.• Maintained strict compliance to ISO 9001:2015 and ISO 13485:2016 standards through diligent QA inspection and local regulatory certification of medical devices at Argo Baum.I look forward to meeting you,You can reach me at jmq1527@gmail.com
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▪ Excelled and received client praise as a senior customer service agent by achievingconsistent impeccable results, training new hires and assisting manager with QA monitoring and evaluation tasks.▪ Advanced user of Salesforce, assisting other team members on features like filter logic, macros, reports, and dashboards.▪ In-depth understanding of Key Performance Indicator metrics and project-specific procedures.
Elvas, Portalegre, Portugal
▪ Maintained strict compliance to ISO 9001:2015 and ISO 13485:2016 industry standards through diligent QA inspection of medical devices.▪ Responsible for managing strict regulatory compliance by submitting medical devices for INFARMED approval and managing inventory.▪ Close collaboration with the manufacturing operations team in optimizing existing product designs and blueprints.
Elvas, Portalegre, Portugal
▪ Supported administration with time-sensitive quotes, invoicing and inventory.▪ Assisted in complex mechanical repairs.
Évora, Portugal
▪ Assisted maintenance department with complex routine maintenance as well as repairs of advanced high precision machinery used in aircraft parts manufacturing.▪ Participated in industry-specific training initiatives for lean process improvement methodologies (Kanban, 5S, TPM).
Other employees you can reach at teleperformance.com. View company contacts for 99624 employees →
Manpreet Kaur
Colleague at TeleperformanceLudhiana, Punjab, India
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Omar El-Maghrabi
Colleague at TeleperformanceCairo, Egypt
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Kuljeet Kaur
Colleague at TeleperformanceIndore, Madhya Pradesh, India
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Deepti Jire
Colleague at TeleperformanceDubai, United Arab Emirates
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Zehi Rihab
Colleague at TeleperformanceGrand Tunis Metropolitan Area, Tunisia
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Robbert Spaans
Colleague at TeleperformanceLisbon, Portugal
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Eli Schoen
Colleague at TeleperformanceDeurne, North Brabant, Netherlands
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Raúl Alonso Barreto Pineda
Colleague at TeleperformancePeru
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Alhassane Kamagate
Colleague at TeleperformanceAbidjan, Côte D'Ivoire
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Jeremy Elias
Colleague at TeleperformanceBrussels Metropolitan Area, Belgium
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• Honors: Top 10 3D Printer Project countrywide / CAD Design Finalist, Civil Engineering at WorldSkills Portugal A hybrid high school.
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Jorge Queiroz works for Teleperformance.
Jorge Queiroz is listed as Contact Center | Quality Assurance | Process Improvement at Teleperformance.
Jorge Queiroz is based in Chaves, Vila Real, Portugal while working with Teleperformance.
Jorge Queiroz has worked for Teleperformance, Argo Baum, M.Gandrita - Tractor Repair Shop, and Embraer.
Jorge Queiroz's colleagues at Teleperformance include Manpreet Kaur, Omar El-Maghrabi, Kuljeet Kaur, Deepti Jire, and Zehi Rihab.
You can use AeroLeads to view verified contact signals for Jorge Queiroz at Teleperformance, including work email, phone, and LinkedIn data when available.
Jorge Queiroz holds Eqf Level V / A.S. (Candidate), Information Systems Programming & Technologies from Instituto De Emprego E Formação Profissional.
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