Jorge Lopez Email & Phone Number

Florida, United States

● Monitor, guide, and assist volunteers while providing support to texters in crisis ensuring quality service delivery and exercise safety protocols when needed with the highest level of empathy. ● Coordinate external intervention to provide more support to texters to ensure safety when it has been identified that the texter is in imminent risk. ● Collaborated in working-group-projects to increase quality of service: toolbox and example messages.● Participated in the launch of service expansions including Spanish, WhatsApp, Webchat, and 988.

Tampa, Florida, United States

● Supervised, lead and guided a team of case managers with the expansion of bilingual services within Tampa Bay. ● Provided mobile social work services for families, developing a treatment plan, coordinating services, and directing to other areas of assistance.● Kept a caseload average of 18 families with a length of service between 4 to 6 months● Maintained minimum weekly contact to track family’s progress and needs.● Responded to emergency situations and provided emergency back-up services.● Networked with community service providers, service organizations and institutions to promote communication and collaboration among agencies.

Greater Los Angeles Area

● Provide case management services to children and families, identifying and pursuing appropriate resources.● Provide supportive assistance to the clients and families in the assessing and determining needs.● Work directly with client’s therapist to alleviate barriers for clients and their families functioning.● Maintain proper documentation meeting all Department of Mental Health guidelines in a timely manner exceeding company expectations.● Assist with securing adequate living arrangements/housing needs, food-related needs, vocational needs, educational needs, supportive services, social, recreational and mental health services.

Greater Los Angeles Area

● Assessed clients suicide risk and crisis reaching out to the National Suicide Prevention Lifeline, National disaster distress Helpline, and Teen Line, providing bilingual support ● Provided counseling and crisis intervention services to callers in suicidal and emotional crisis.● Provided mental health and other related resources to callers in crisis.● Performed call write-ups once as soon as call was completed, detailing call content and resolution in Icarol database. ● Initiated Emergency Service rescues when crisis escalated and filed Mandated Reports as needed.

Torrance, Ca 90250

● Assist students to overcome behavioral and community challenges through life skill trainings. ● Provide direct and consistent supervision to teach students necessary skills to function within a family and the community. ● Utilize approved behavior management techniques including the use of de-escalation techniques as necessary for crisis management. ● Aid clients in reaching goals and objectives as outlined by milieu program, individual treatment plans, behavior management plans, and individualized treatment programs through therapeutic interventions.

Tampa/St. Petersburg, Florida Area

● Translation of a variety of documents, English to Spanish and vice versa.● Provide interpretation services on a variety of settings through several agencies.

Tampa/St. Petersburg, Florida Area

● Assist ESOL students on translation from English to Spanish and vice versa in a variety of core classes.● Constant communication with parents and teachers regarding students’ progress. ● Establish relationship with teachers to improve and enhance student learning.

Tampa/St. Petersburg, Florida Area

● Provided facilitative counseling and crisis intervention services to callers.● Assessed clients suicide risk and crisis reaching to the National Suicide Prevention Lifeline, 211, and Tampa Crisis line.● ASIST trained and familiar with Lifeline procedures and risk assessment interventions. ● Provided follow up services to all clients regarding services provided and further needs. ● Accessed, retrieved, and input information on database regarding services provided through Icarol database.● Participated in quality reviews of call center operations. ● Provided mental health and other related resources to callers in crisis.Completed 40 hours of Core Advocate Counselor Training, Applied Suicide Intervention Skills (ASIST) Florida Council Against Sexual Violence (FCASV)Trauma Informed Care 101

Tampa/St. Petersburg, Florida Area

● Managed a caseload of up to 30 at risk youths involved with the Department of Juvenile Justice. ● Responsible for admission, orientation, initial risk, and suicide assessment for new youths.● Lead and participated in a multi-disciplinary treatment team for each youth monthly.● Collaborated closely with interdisciplinary team on development of appropriate case plans meeting individual client needs.● Maintained individual case files for all supervised youth to include chronological notes, behavioral progress, criminological history, correspondence, and prior medical and mental health history.● Worked with Juvenile Probation Officers, parents, and other agencies as part of youth’s treatment.● Created, lead, and supervised engaging groups with 10 to 15 students, as well as maintained fidelity with evidence-based Aggression Replacement Training groups conducted three times a week.

Tampa/St. Petersburg, Florida Area

● Provided care and services for mentally handicapped clients promoting community integration.● Responsible for hands on training of the group home residents and staff.● Supervised all medical necessities of clients, along with medication administration.● Responsible for all documentation accuracy and directly involved in all residential state licensing renewal procedures.

Bachelor Of Arts (Ba), Criminology

Associate In Science, Human Services, General