-Implemented automation scripts for repetitive tasks via Python, Bash and Powershell scripting-Coordinated with clients to integrate cloud products like Azure, Okta and Duo into their systems-Utilized various Microsoft Enterprise tools such as Entra, Purview, Endpoint and Defender-Composed, tested and deployed software with Github to ease employee workload-Worked with Tier 1 and 2 technicians to resolve complex issues-Tasked with observing holes in tech skills and regularly held meetings to educate-Leveraged my knowledge of AD, AzureAD and Hybrid AD to much effect for clients-Acted as the primary knowledge source for a majority of networking issues-Wrote knowledge-base articles for the company breaking down complex topics

-Performed audits in search of effectiveness and efficiencies to bring attention to-Created project timelines based off initial reports in conjunction with management-Implemented solutions based off the initial audit and review of technical issues-Tasked with upgrading company hardware architecture as budgeted-Solely responsible for all networking and VOIP phone system issues-Headed the assistance with any help desk issues for our two sister companies-Deployed software systems to facilitate ease of use among users

-Set up, update, and maintained all existing office technology-Assist staff with any IT related questions and training-Responsible for customer care and relations-Tasked with troubleshooting, repairing and upgrading desktop computers-Oversaw the Underwriting Department for the company

-Provided mechanical and electronic services to coin-operated video games. -Cleaned and transported the units and while making detailed diagnostics and reports.-Assisted with operating theme park rides when appropriate.-Assisted with maintenance of any on site games that required it.

-Provided leadership and guidance for bakers, and supported the operation of the bakery.-Coached and trained staff, as well as managed cost balancing.-Accountable for product knowledge, as well as food safety standards.-Solely responsible for all employees working the Night Shift (9pm-5am).