Jose Chacon Email & Phone Number

United States

As a Technical Architecture Lead at Walmart Central America, I was responsible for overseeing the technical direction of a key modernization project for the payments management platform, involving utilities, banks, and telecommunications services. The project included the deployment of the platform across the five countries of Central America, requiring strategic coordination to ensure the solution could adapt to the needs of each country while maintaining a solid core of functionalities.Key responsibilities included:Defining and implementing the integration of SaaS providers with the organization's platforms, aligning technical specifications with the specific needs of each country.Designing the overall system architecture, reviewing and updating existing connectivity, and creating an integration plan based on updated APIs.Leading the country-specific deployment strategy, ensuring a smooth transition between the legacy platform and the new one, minimizing impact, and optimizing the adoption of the new solution.Continuously engaging with business units to understand their needs, ensuring that the technological solutions aligned with both local and regional operational requirements.Leading technical meetings with service providers to establish optimal integration pathways and coordinating with non-technical teams to gather key requirements, with a strong focus on security and service quality.Overseeing compliance with company standards throughout all phases of the project, with a constant focus on improving the end-user experience.This project was critical in enhancing the operational efficiency of the payments platform regionally, ensuring successful implementation across multiple countries and significantly improving the quality of customer service.

Florida, Estados Unidos

Design integrations between BigCommerce and Square Subscriptions to create a SaaS platform available in the BigCommerce Marketplace. Develop a process for managing recurring orders within the subscription system. Design integrations within the checkout process to facilitate the creation of new subscriptions linked to orders. Create a data model for integrating products and subscription plans.Conduct research on integrating order and subscription processes using BigCommerce and Square APIs. Collaborate closely with the development team, testing team, and DevOps to ensure the seamless integration of the solution. Offer customer support to current clients, addressing issues, assisting with application usage, and detecting and resolving bugs.

Florida, United States

Lead the architectural design and development of complex software systems.Collaborate with cross-functional teams to define technical requirements and project scopes.Mentor and guide junior developers in best practices and architectural principles.Evaluate emerging technologies and tools for potential integration into projects.Ensure the scalability, reliability, and security of software solutions.Some clients served: Square, Diproinduca, Cambrex, Samsonite Latam

Estados Unidos

Designed and implemented software solutions for various projects.Collaborated with stakeholders to gather requirements and translate them into technical specifications.Actively participated in code reviews and provided constructive feedback.Contributed to the optimization of code performance and system efficiency.The majority of clients served were e-commerce stores on Shopify and BigCommerce platforms.

Caracas, Venezuela

Led software development projects and effectively managed customer requirements for Telefonica Movistar in Venezuela. Developed technical proposals for software solutions, including the creation of project plans. Oversaw software development teams and managed servers and development environments, including databases and middleware.Evaluated the technical feasibility of proposed solutions and orchestrated integration developments. Implemented change control management procedures for transitioning from development to testing and from testing to production

Caracas, Venezuela

Managed various technology projects directly within the IT Platforms department of Telefonica Movistar:Oversaw the development of products on BSS & OSS service platforms, including IVR, USSD, ngIN, SDP, Gateway to Self-Management / SMS Notifications, Provisioning Platforms, Remedy, and external platforms.Ensured the seamless integration of IT platforms with CRM, Middleware, and Backend systems required for Client Management, Billing, and Provisioning services.Maintained open lines of communication with the Network Department and all its divisions to facilitate the integration of network elements.Held responsibility for the deployment of solutions within platform services, including tasks such as analysis, design, development, testing, and deployment.Monitored and controlled planned activities with the support of all Development teams involved, ensuring the timely delivery of projects as agreed upon with the Business and the PMO.Emphasized the reuse, utilization, and proper management of applications, platforms, and existing services associated with proposed solutions to meet business needs and ensure product lifecycle sustainability.

Caracas, Venezuela

Develop several small projects for the Telefonica Movistar client, developing the backend of high demand services in the Oracle PL / SQL and Oracle Tuxedo platforms

Caracas, Venezuela

I started working in Global R as outsourcing, for the Altamira Project of Telefoncia Movistar in Venezuela, making developments in Oracle database with PL / SQL as part of the migration process to the new platform.