Recruited by a leading food and beverage distributor with the U.S. Hispanic and Caribbean markets to oversee 21 employees across seven departments. Hold concurrent responsibilities for generating inventory reports, supporting FDA inspection preparations, and managing inbound and outbound containers. Placed significant focus on recommending process improvements to optimize supply chain management operations. • Spearhead candidate assessment and selection to ensure the ongoing acquisition of top talent, as well as new hire training to elevate individual and team goal attainment.

Presided over a 40-member warehouse team at one of the pioneering companies in the U.S. duty free industry. Placed significant focus on launching continuous improvement and employee development initiatives.• Spearheaded vendor negotiations and secured lower rates on pallets and trucking and carrier fees, representing $240k in annual savings.• Reduced safety incidents by 50% in 2019 with the launch of pre-shift meetings to elevate teamwide awareness of OSHA guidelines.• Reassigned high-potential employees into leadership positions, retrained underperforming employees, and reduced headcount by 30%+ resulting in a 35% decrease in overtime expenses.• Played a key role in the company increasing annual revenue by 27% by elevating production during peak seasons. • Elevated employee satisfaction survey scores via the launch of employee recognition programs and team building events.• Coached and developed three team members into supervisory positions.

Managed a 64 employees across three departments that were responsible for shipping, receiving, and checking operations. Held concurrent responsibilities for leading new hire training, regulatory and safety compliance, and payroll processing. Performance goals included maintaining a 90%+ forklift and checker productivity rates.• Guided the team to average 94.5% forklift and 95.5% checker productivity rates.• Selected by senior leadership to enforce safety protocols resulting in a reduction in employee accidents from 27 in 2015 to zero in 2018.• Decreased employee overtime by 32% while increasing productivity by 23% and customer satisfaction by 20% following a time study that uncovered opportunities for improvement to the picking process.

Directed the efforts of 55 employees with oversight of employee scheduling, replenishment operations, pallet audits, and load closeouts. Held responsibility for achieving 90%+ cases picked and 95% replenishment rates while decreasing the error rate by 50%.• Reduced injuries by 30% via the design of an enhanced safety policy that included daily walkthroughs and employee rewards for exceptional compliance rates.• Cut overtime by 25% by enforcing individual accountability and maintain optimal production levels.• Decreased product damages by 40% with the implementation of stricter lifting and handling protocols.• Lowered shipping errors by 42% through ongoing training initiatives and customized performance improvement plans.

Oversee department functions to maintain production standards and inventory control. Collaborate with the shipping department office, transportation, shipping associates and inventory control to ensure the timely and safe loading of product. Maintain overtime standards and company guidelines. Attend unemployment and worker’s compensation hearings when necessary. Conduct department audits to maintain productivity and implement standard operating procedures using the WMS 300 database. Supervise and develop a team of 130 associates and two department leads. Responsibilities include training and conducting weekly meetings to communicate internal changes and efficiently lead associates toward attaining their individual and combined goals through hands-on guidance and coaching. All 35 associates are performing at 100 percent efficiency, which has led to a ten percent increase in production

Mid shift operations responsibilities included: reviewing and communicating daily activities such as: total deliveries, run times, bottle/case shortages and discrepancies to all managers. Acted as a liaison with customers and sales representatives to ensure that all daily reships were completed and any special requests were met. Maintained extensive reports on bottle case shortages and picking errors. Nightshift loading operations responsibilities included: recruitment and training of employees. Communicated job expectations and established a list of immediate and long term goals. Monitored their performance and used coaching and counseling techniques to help employees reach departmental goals. Coordinated and enforced company systems, policies and procedures. Maintain payroll reports for company and contracted employees. Work closely with Union shop stewards. Key areas of result*Maintained a steady decline of breakage from 2002 to 2004.*Decreased the number of add-ons and bottle shortages.*Created a system to cut and replace bottle shortages and breakage.