Jose Ramirez Email & Phone Number

Oviedo, Fl, Us

Lake Mary,Florida

Assisting New York residents with their Affordable Care needs in Spanish or English.

Oviedo Fl

Assisting Individual and business customers with plan changes, plan set up and upgrades according to usage need, creating and activating new lines. Continuously meeting or exceeding sales goals. Maintain high score on Voice of the Customer/customer satisfaction surveys.Lowest charge back/disconnection rate in store.Top 10 on accessories sales for the district

I monitored and analyzed commercial and residential alarm activation ranging from trouble signals to medical alarms, assuring the customer is aware of the alarm activation, calling proper authorities in order to promptly assist the customer with their emergency. Completing follow up calls on previously dispatched alarms. Providing inbound, outbound and two-way pendant medical emergency assistance in both English as well as Spanish.

Orlando, Florida Area

Assisted individual and business customers with plan changes, plan setup according to usage needs. Educated our customers on current communication technologies and services in order to properly select a device and service that will meet their needs. Meeting and or exceeding sales and customer satisfaction goals. Troubleshooting and repairing minor issues that the customer might have on their phones or aircards as well as teaching the customer how to operate their devices in order to maximize customer satisfaction and decrease churn. Store opening and opening procedures, stock inventory, cash handling and accounting, end of day procedures, closing paperwork completion, store prep for next day, equipment maintenance and setup of store plan-o-grams.

Oviedo, Fl

Free lance photographer. managed, advertised and promoted Jars Photography and Designs, participated on private parties taking family and individual portraits. Fulfilling customer requests for different photography styles from Lomography to Digital photography by using appropriate mediums to capture the image as requested by the customer.

Ocoee, Florida

As a Senior Manager I trained and certified new photographers on the most recent photography technology and techniques, completed the set-up of marketing displays and product placement. Sales and marketing of products and services both in store and person-to-person. Posing and portrait photography for individuals, children, pets, and family groups. Responsible for the photography equipment maintenance as well as computer systems for the studio. Conducted interviews for prospective employees and hiring. Opening and closing procedures, scheduling, team management, customer service and satisfaction.

Columbia, Maryland

As a Senior Manager I trained and certified new photographers on the most recent photography technology and techniques, completed the set-up of marketing displays and product placement. Sales and marketing of products and services both in store and person-to-person. Posing and portrait photography for individuals, children, pets, and family groups. Responsible for the photography equipment maintenance as well as computer systems for the studio. Conducted interviews for prospective employees and hiring. Opening and closing procedures, scheduling, team management, customer service and satisfaction.

Glen Burnie, Maryland

As a Manager in training , conducted training and monitoring of associates on product knowledge as well as product demonstration and care. Conducted general store accounting, including billing and payroll. Completed weekly inventory and shrinkage reports. Scheduling. Interviewed and hired new associates. Assured proper customer service by interacting with customers. Completed daily inventories and investigated shrinkage.

Owings Mills, Md

As a Team Lead I designed and executed plan-o-grams, sales displays based on current sales ads. Proposed and developed electronics department training sessions for employees in order to increase sales and customer satisfaction through product knowledge. Effectively managed sales floor by placing sales floor team members in key areas, where their strengths could be used to benefit the company. Supervised overnight staff to ensure proper stocking, merchandising and sales plan execution. Managed the plan-o-gram team placing them from 3 weeks behind to 2 weeks ahead of schedule. Increased the electronics department sales by 12% from previous years.