José Ignacio Hurtado Ruiz Email and Phone Number
José Ignacio Hurtado Ruiz is a Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb at Simetrik. They possess expertise in microsoft office, microsoft excel, estrategia empresarial, trabajo en equipo, liderazgo de equipos and 21 more skills. They is proficient in English.
Simetrik
View- Website:
- simetrik.com
- Employees:
- 70
-
Manager Of Digital Customer SuccessSimetrik Apr 2024 - PresentBogota -
Customer Success ManagerSimetrik Feb 2022 - Apr 2024 -
Client Excecutive, Customer Management, ColombiaCwt Jan 2017 - Feb 2022BogotaDevelop and comply with the client's travel program in such a way, that there is complete satisfaction, using the negotiation model and the tools of CWT, generating also profitability and fulfillment of the travel goals. Among the main activities are: Acts as the primary point of contact between the client and CWT, managing complaints and service complaints; Defines the strategies in the service configuration and advises the selection of appropriate tools to implement and ensure the processing of transactions; Create the outline of the Business Plan strategy to include KPIs and measurement systems that report globally, regionally or locally as reqired; Analyzes compliance with policies, expenditures, and TMC performance (when applying Client Review, Diagnostic Tool, etc.); Check with the client the reports of expenses / purchases, contracts and P & L; Ensures compliance with the contract between the customer and CWT. -
Client AnalystCarvajal Tecnología Y Servicios Aug 2015 - Jan 2017ColombiaAttention of National and International Clients in English and/or Spanish language for the financial, human resources and logistics services - Manage all the requirements of the account - Prepare, consolidate, send and submit monthly reports, consolidating data to bill the service - Be the single point of contact between the customer and the service operation - Perform customer visits as established schedule - support the various activities of special projects as assigned by the project plan - Other requirements depending on the characteristics and SLA agreements that serve customers - Support implementation and management of new clients as assigned. -
Business Strategy AnalystCarvajal Tecnología Y Servicios Aug 2014 - Aug 2015ColombiaPreparation of service offerings for customers: Preparing proposals for customers based on customer needs, Estimate the costs for the commercial customer offer and Submit proposals to the Commercial or area directors for presentation to clients; Management agreements: Coordinate the updating of ANS with the Directors / Managers of customer support to Directors and Managers of client disclosure of ANS and rates and Administer contracts / agreements and customer-related documents; Business Management: Track the status of trade proposals sent to existing customers and Develop presentations of the company -
Treasury Management AnalystCarvajal Tecnología Y Servicios Jan 2013 - Aug 2014ColombiaGeneration of Cash Flows; Analysis of information; Projections and simulations; Sensitivity analysis; Preparation of consolidated information; Approval of bank transfers; Capture and approval of transactions for the purchase and sale of foreign exchange; Interest paid by short and long term obligations with banks; Report of financial obligations; Load data for monthly flows; Revision and balancing of daily cash flows by company and country; Review, balancing and reconciliation of account and compensation; Caring for people bank reconciliation; Collection of interest between national and foreign partners; Review and forecast cash tabulated; Review and reconcile the cash position; Making cards operations day treasury desk; Performing financial report; Reporting of financial obligations and cash investment of the world; Generation actual cash flows, budget projection and analysis of indebtedness; Customer Service, e-mail, telephone; Daily reading of financial information; Review bank details; Analysis of indebtedness; Development of presentations for the treasury committee; Analysis of weekly payments of suppliers; Approval of financial transactions, payments to suppliers and / or payments to third parties; Authorization of payments via mail according to the characteristics established by the Financial Management and Corporate Treasury; Generation and preparation of consolidated actual cash flows; Listing and trading of short and long term financial credits; Reporting Managers deliverable after closing. balancing of obligations -
Treasury PractitionerCarvajal Tecnología Y Servicios Jul 2012 - Jan 2013ColombiaGeneration of Cash Flows; Analysis of information; Projections and simulations; Sensitivity analysis; Preparation of consolidated information; Approval of bank transfers; Capture and approval of transactions for the purchase and sale of foreign exchange; Interest paid by short and long term obligations with banks; Report of financial obligations; Load data for monthly flows; Revision and balancing of daily cash flows by company and country; Review, balancing and reconciliation of account and compensation; Caring for people bank reconciliation; Collection of interest between national and foreign partners; Review and forecast cash tabulated; Review and reconcile the cash position; Making cards operations day treasury desk; Performing financial report; Reporting of financial obligations and cash investment of the world; Generation actual cash flows, budget projection and analysis of indebtedness; Customer Service, e-mail, telephone -
Bank Teller In Banking CompanyBancolombia Jun 2009 - Jul 2012ColombiaRun the receipt of all customer and bank users transactions, perform and reconcile the daily balance of a specialized Banking Company office.
José Ignacio Hurtado Ruiz Skills
José Ignacio Hurtado Ruiz Education Details
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Marketing
Frequently Asked Questions about José Ignacio Hurtado Ruiz
What company does José Ignacio Hurtado Ruiz work for?
José Ignacio Hurtado Ruiz works for Simetrik
What is José Ignacio Hurtado Ruiz's role at the current company?
José Ignacio Hurtado Ruiz's current role is Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb.
What schools did José Ignacio Hurtado Ruiz attend?
José Ignacio Hurtado Ruiz attended Universidad Icesi.
What skills is José Ignacio Hurtado Ruiz known for?
José Ignacio Hurtado Ruiz has skills like Microsoft Office, Microsoft Excel, Estrategia Empresarial, Trabajo En Equipo, Liderazgo De Equipos, Business Strategy, Team Leadership, Market Research, Marketing Strategy, Strategic Planning, English, Spanish.
Who are José Ignacio Hurtado Ruiz's colleagues?
José Ignacio Hurtado Ruiz's colleagues are Jorge Eduardo Rondón Ruiz, Mateo Simonassi, Davi Costa, Aline Pereira, Mauricio Alí, Andrés Calvo Ariza, Ángel Nicolás Farfán Albarracín.
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