José Ignacio Hurtado Ruiz
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José Ignacio Hurtado Ruiz Email & Phone Number

Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb at Simetrik
Location: Bogota, D.c., Colombia 8 work roles 1 school
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Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb
Location
Bogota, D.c., Colombia
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José Ignacio Hurtado Ruiz is listed as Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb at Simetrik, a with 70 employees, based in Bogota, D.c., Colombia. AeroLeads shows a matched LinkedIn profile for José Ignacio Hurtado Ruiz.

José Ignacio Hurtado Ruiz previously worked as Manager of Digital Customer Success at Simetrik and Customer Success Manager at Simetrik. José Ignacio Hurtado Ruiz holds Bachelor Of Business Administration (B.B.A.), Marketing from Universidad Icesi.

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Simetrik

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About José Ignacio Hurtado Ruiz

José Ignacio Hurtado Ruiz is a Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb at Simetrik. They possess expertise in microsoft office, microsoft excel, estrategia empresarial, trabajo en equipo, liderazgo de equipos and 21 more skills. They is proficient in English.

Listed skills include Microsoft Office, Microsoft Excel, Estrategia Empresarial, Trabajo En Equipo, and 22 others.

Current workplace

José Ignacio Hurtado Ruiz's current company

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Simetrik
Simetrik
Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb
Website
Employees
70
AeroLeads page
8 roles

José Ignacio Hurtado Ruiz work experience

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Manager Of Digital Customer Success

Current

Bogota

Apr 2024 - Present

Customer Success Manager

Feb 2022 - Apr 2024

Client Excecutive, Customer Management, Colombia

Cwt

Bogota

Develop and comply with the client's travel program in such a way, that there is complete satisfaction, using the negotiation model and the tools of CWT, generating also profitability and fulfillment of the travel goals. Among the main activities are: Acts as the primary point of contact between the client and CWT, managing complaints and service complaints; Defines the strategies in the service configuration and advises the selection of appropriate tools to implement and ensure the processing of transactions; Create the outline of the Business Plan strategy to include KPIs and measurement systems that report globally, regionally or locally as reqired; Analyzes compliance with policies, expenditures, and TMC performance (when applying Client Review, Diagnostic Tool, etc.); Check with the client the reports of expenses / purchases, contracts and P & L; Ensures compliance with the contract between the customer and CWT.

Jan 2017 - Feb 2022

Client Analyst

Colombia

Attention of National and International Clients in English and/or Spanish language for the financial, human resources and logistics services - Manage all the requirements of the account - Prepare, consolidate, send and submit monthly reports, consolidating data to bill the service - Be the single point of contact between the customer and the service operation - Perform customer visits as established schedule - support the various activities of special projects as assigned by the project plan - Other requirements depending on the characteristics and SLA agreements that serve customers - Support implementation and management of new clients as assigned.

Aug 2015 - Jan 2017

Business Strategy Analyst

Colombia

Preparation of service offerings for customers: Preparing proposals for customers based on customer needs, Estimate the costs for the commercial customer offer and Submit proposals to the Commercial or area directors for presentation to clients; Management agreements: Coordinate the updating of ANS with the Directors / Managers of customer support to Directors and Managers of client disclosure of ANS and rates and Administer contracts / agreements and customer-related documents; Business Management: Track the status of trade proposals sent to existing customers and Develop presentations of the company

Aug 2014 - Aug 2015

Treasury Management Analyst

Colombia

Generation of Cash Flows; Analysis of information; Projections and simulations; Sensitivity analysis; Preparation of consolidated information; Approval of bank transfers; Capture and approval of transactions for the purchase and sale of foreign exchange; Interest paid by short and long term obligations with banks; Report of financial obligations; Load data for monthly flows; Revision and balancing of daily cash flows by company and country; Review, balancing and reconciliation of account and compensation; Caring for people bank reconciliation; Collection of interest between national and foreign partners; Review and forecast cash tabulated; Review and reconcile the cash position; Making cards operations day treasury desk; Performing financial report; Reporting of financial obligations and cash investment of the world; Generation actual cash flows, budget projection and analysis of indebtedness; Customer Service, e-mail, telephone; Daily reading of financial information; Review bank details; Analysis of indebtedness; Development of presentations for the treasury committee; Analysis of weekly payments of suppliers; Approval of financial transactions, payments to suppliers and / or payments to third parties; Authorization of payments via mail according to the characteristics established by the Financial Management and Corporate Treasury; Generation and preparation of consolidated actual cash flows; Listing and trading of short and long term financial credits; Reporting Managers deliverable after closing. balancing of obligations

Jan 2013 - Aug 2014

Treasury Practitioner

Colombia

Generation of Cash Flows; Analysis of information; Projections and simulations; Sensitivity analysis; Preparation of consolidated information; Approval of bank transfers; Capture and approval of transactions for the purchase and sale of foreign exchange; Interest paid by short and long term obligations with banks; Report of financial obligations; Load data for monthly flows; Revision and balancing of daily cash flows by company and country; Review, balancing and reconciliation of account and compensation; Caring for people bank reconciliation; Collection of interest between national and foreign partners; Review and forecast cash tabulated; Review and reconcile the cash position; Making cards operations day treasury desk; Performing financial report; Reporting of financial obligations and cash investment of the world; Generation actual cash flows, budget projection and analysis of indebtedness; Customer Service, e-mail, telephone

Jul 2012 - Jan 2013

Bank Teller In Banking Company

Colombia

Run the receipt of all customer and bank users transactions, perform and reconcile the daily balance of a specialized Banking Company office.

Jun 2009 - Jul 2012
Team & coworkers

Colleagues at Simetrik

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1 education record

José Ignacio Hurtado Ruiz education

FAQ

Frequently asked questions about José Ignacio Hurtado Ruiz

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What company does José Ignacio Hurtado Ruiz work for?

José Ignacio Hurtado Ruiz works for Simetrik.

What is José Ignacio Hurtado Ruiz's role at Simetrik?

José Ignacio Hurtado Ruiz is listed as Manager High Potential Digital Customer Success in Simetrik | Customer Experience | Expert in control and reconciliation processes for FinOps teams | High Potential Accounts Management | #Simetrikseriesb at Simetrik.

Where is José Ignacio Hurtado Ruiz based?

José Ignacio Hurtado Ruiz is based in Bogota, D.c., Colombia while working with Simetrik.

What companies has José Ignacio Hurtado Ruiz worked for?

José Ignacio Hurtado Ruiz has worked for Simetrik, Cwt, Carvajal Tecnología Y Servicios, and Bancolombia.

Who are José Ignacio Hurtado Ruiz's colleagues at Simetrik?

José Ignacio Hurtado Ruiz's colleagues at Simetrik include Vicky Juliana Coa Medrano, Andrés Calvo Ariza, César David Nova Martínez, Paola Escobar Duran, and Lina Marcela Castillo Vanegas.

How can I contact José Ignacio Hurtado Ruiz?

You can use AeroLeads to view verified contact signals for José Ignacio Hurtado Ruiz at Simetrik, including work email, phone, and LinkedIn data when available.

What schools did José Ignacio Hurtado Ruiz attend?

José Ignacio Hurtado Ruiz holds Bachelor Of Business Administration (B.B.A.), Marketing from Universidad Icesi.

What skills is José Ignacio Hurtado Ruiz known for?

José Ignacio Hurtado Ruiz is listed with skills including Microsoft Office, Microsoft Excel, Estrategia Empresarial, Trabajo En Equipo, Liderazgo De Equipos, Business Strategy, Team Leadership, and Market Research.

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