Joseph Bax Email & Phone Number

Lawrence, KS

• Analyze customer profiles, including transaction history, accounts, and financial service usage to better assist customers in making the most effective referrals and beneficial decisions.
• Communicate with customers and prospects via email, phone, and in-person regularly.
• Ensure customer satisfaction through clarification of our products and services.
• Enhance knowledge of consumer loans, account openings, and various banking transactions at multiple locations by traveling to banking centers throughout Kansas.

Lawrence, Kansas, United States

• Managed both customer service and seating arrangements to improve efficiency and productivity.
• Maintained a spotless environment by meticulously cleaning restrooms, stocking items, and organizing tables in a fast-paced setting.
• Provided great customer service by warmly greeting guests, accommodating requests, answering questions, and resolving conflicts. - Took and prepared orders for pick-up, making sure to write out all customer.

Lawrence, KS

• Field customer questions and direct and guide them to the help they need.
• Drive sales by effectively communicating in-store products and promotions to customers resulting in optimal consumer savings.
• Facilitated 3 + associate trainings on registers, hospitality, and social skills to ensure overall satisfaction.
• Recognized by the general manager and supervisors as a top performer, selling 50+ new credit applications in two months and achieving credit excellence with a 5.5% conversion rate.

Rolla, Missouri, United States

• Managed both customer service and seating arrangements to improve efficiency and productivity.
• Maintained a spotless environment by meticulously cleaning floors, stocking items, and organizing tables in a fast-paced setting.
• Provided great customer service by warmly greeting guests, accommodating requests, answering questions, and resolving conflicts.

Rolla, Missouri, United States

• Transacted with customers promptly, so as to always be respectful of their time.
• Provided a great customer experience with every interaction by following their preferences for how each product should be handled and directing them to whatever product they needed.
• Stayed 100% knowledgeable about all store policies and products and advised each customer accordingly.
• Ensured every shelf was neatly faced and fully stocked to facilitate easy access for customers.

Bachelor Of Science - Bs, Finance, General, Junior

Activities and Societies: KU Marching Jayhawks

Bachelor Of Science - Bs, Business Analytics, Junior

Activities and Societies: KU Marching Jayhawks