Joseph Dixon

Joseph Dixon Email and Phone Number

Business Analyst @ The Affinity Group
Joseph Dixon's Location
Greater Bournemouth Area, United Kingdom
Joseph Dixon's Contact Details

Joseph Dixon work email

Joseph Dixon personal email

n/a
About Joseph Dixon

An efficient, effective individual with significant Business Analysis and reporting experience gained in busy financial services operations environments and through a scientific background. Experienced in the interpretation of Management Information using a variety of tools to create reports including Business Objects, Power BI, Access, Excel and SQL databases.Key Skills● Business Analysis. Agile methodology, requirements gathering, process mapping, process documentation, workflow design, end-user training, stakeholder engagement to successfully complete projects described below● Project Management. Oversaw data migration projects including moving between Citrix environments, moving from bespoke databases to enterprise software, moving between VOIP phone systems● Hands on approach. Consistently involved in the setup of new systems not only at high-level process view but also in configuring for testing and production● Strong IT and reporting skills. Self-taught user of Access, Excel, Word, PowerPoint. Able to construct SQL queries. Competent in many aspects of Excel and Access and able to construct databases, complex reports, and am always looking to enhance my skills in this area.● Analytical skills. I have worked in both science and operations analysis. I am able to handle large and complex data sets and highlight salient trends as appropriate for the audience● Operations. Many years of experience in back and middle office roles, IT and system implementation. Good background in Practice Management, Operations, Analysis and MI. Most recently Business Analysis role at Spyrosoft

Joseph Dixon's Current Company Details
The Affinity Group

The Affinity Group

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Business Analyst
Joseph Dixon Work Experience Details
  • The Affinity Group
    Business Analyst
    The Affinity Group Jun 2024 - Present
    Greater Bournemouth Area
  • Spyrosoft
    Business Analyst
    Spyrosoft Jan 2023 - Jun 2024
    Bournemouth, England, United Kingdom
  • The Affinity Group
    Business Analyst
    The Affinity Group Sep 2021 - Jan 2023
    Winchester, England, United Kingdom
    ● Successful migration from bespoke CRM to off the shelf software, improving business resilience and reducing need for in-house support● Successful migration from BT to 8x8 VOIP services, offering a more cost-effective solution and enhanced UI for end-users● Successful migration of all employee accounts between Citrix providers, moving to a provider more suited to meet the needs of a growing business● Conducting associated user training for the above● Continual operational process improvement via internal Change Management Board● BAU activities including regular report production for all levels of the business
  • Bournemouth University
    Hr Systems And Mi Analyst
    Bournemouth University Dec 2020 - Aug 2021
    Bournemouth, England, United Kingdom
    ● Regular reporting to key stakeholders● Bespoke MI requests from internal and external parties● Systems Administration of HR software
  • Sg Professional Services Group
    Business Analyst
    Sg Professional Services Group Apr 2017 - Dec 2020
    Winchester
    ● Successful migration from bespoke CRM to off the shelf software, improving business resilience and reducing need for in-house support● Successful migration from BT to 8x8 VOIP services, offering a more cost-effective solution and enhanced UI for end-users● Successful migration of all employee accounts between Citrix providers, moving to a provider more suited to meet the needs of a growing business● Conducting associated user training for the above● Continual operational process improvement via internal Change Management Board● BAU activities including regular report production for all levels of the business
  • Clearsky Contractor Accounting
    Cch Analyst
    Clearsky Contractor Accounting Dec 2016 - Apr 2017
    ● Responsible for best practice and operational processes within group-wide CCH software● Highlighted new out-of-the-box features and potential applications for the business● Engaged business stakeholders in delivery of new features● Leveraged configuration and administration tools to maintain and enhance the solution● CCH Analyst, Clearsky Accounting (November 2016 – April 2017) - continued● Worked with internal IT team and 3rd party vendors to deliver new software features● Maintained necessary system and process documentation and ensured availability to users● Performed project-related tasks including translating business requirements to implemented solution● System configuration including document templates, workflow, permissions and customisation
  • Clearsky Contractor Accounting
    Operations Analyst
    Clearsky Contractor Accounting Mar 2014 - Dec 2016
    ● Part of a small project team implementing a replacement CRM and ERM system● Gathered new and challenged existing business requirements● Documented “as is” and “to be” business processes● Designed innovative solutions within new software based upon business requirements● Engaged business stakeholders at all levels to ensure support for change● Created and documented workflows and processes● Trained staff across the business, both in Operations and IT on new system and processes● 2nd line support at go-live and as part of BAU
  • Clearsky Contractor Accounting
    Document And Project Manager
    Clearsky Contractor Accounting Jun 2010 - Mar 2014
    ● Hired to convert Clearsky into a “paperless” practice● Established document management team● Responsible for initial scanning system setup and processes● Grew team from a single person to meet demands of business● Liaised with business areas to create and define processes, removing non-technical roles from technical teams● Responsible for driving increased use of online applications for HMRC schemes, removing administrative burdens on clients● Absorbed operational reporting functions, providing MI and KPIs to SMT and board.
  • Jpmorgan Chase
    Emea Kyc Analyst
    Jpmorgan Chase Aug 2006 - Jun 2007
    Responsible for ensuring client documentation was in place before IB trading accounts authorised; required in-depth knowledge of the bank's own internal guidelines regarding KYC requirements for various customer types; liaison with all areas and levels of IB to achieve familiarity with new clients; production and enhancement of MI to streamline the account opening process
  • Jpmorgan Chase
    Collateral Data Management Team Leader
    Jpmorgan Chase Aug 2005 - Aug 2006
    Responsible for accurate and timely delivery of collateral data feeds from various risk management systems; investigating and escalating non-receipt of feeds; manual amendments to trades where necessary to reflect accurate MTM positions; project work included reconciliation of collateralised trades pre/post migration accross various risk management systems
  • Arts University College At Bournemouth
    Statistics Officer
    Arts University College At Bournemouth Jan 2004 - Jun 2005
    Responsible for the production of management information around FE/HE enrolments and admissions; updated suites of MI reports to aid academics and management in forecasting student numbers
  • Jpmorgan Chase
    Reference Data Team Leader
    Jpmorgan Chase Sep 2002 - Jun 2003
    Responsible for maintenance of client settlement reference data; project work included Swapsback data reconciliation, ensuring reference data from two heritage organisations was accurate prior to migration; the role demanded proficiency in a variety of systems including in-house and MS applications
  • Jpmorgan Chase
    Risk Control Team Leader
    Jpmorgan Chase Dec 1999 - Sep 2002
    Responsible for production of management information to aid in the resolution of unreconciled nostro items; development and enhancement of daily, weekly, monthly and quarterly BAU reports; production of ad-hoc reports; UAT of updated in-house reporting system
  • Lv=
    Client Services
    Lv= 1998 - 1999
    Answering client queries over the phone, in writing and in person; life policy administration

Joseph Dixon Skills

Management Team Management Leadership Crm Project Management Data Analysis Analysis Customer Service Microsoft Office Risk Management Performance Management Business Development Microsoft Excel Research Recruiting Human Resources Customer Relationship Management Teamwork Statistics Science Scientific Writing Accounting Powerpoint Microsoft Word Collateral Business Analysis Operations Management Spreadsheets Mis Microsoft Access Presentations Interviews Decision Making Developmental Biology Scientific Analysis Business Decision Making Workflow Management

Joseph Dixon Education Details

Frequently Asked Questions about Joseph Dixon

What company does Joseph Dixon work for?

Joseph Dixon works for The Affinity Group

What is Joseph Dixon's role at the current company?

Joseph Dixon's current role is Business Analyst.

What is Joseph Dixon's email address?

Joseph Dixon's email address is jo****@****ail.com

What schools did Joseph Dixon attend?

Joseph Dixon attended University Of Sussex, The University Of Edinburgh, University Of Southampton, University Of Sussex.

What are some of Joseph Dixon's interests?

Joseph Dixon has interest in Developmental Biology, Cell Cycle, Cell And Molecular Biology.

What skills is Joseph Dixon known for?

Joseph Dixon has skills like Management, Team Management, Leadership, Crm, Project Management, Data Analysis, Analysis, Customer Service, Microsoft Office, Risk Management, Performance Management, Business Development.

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