Joseph Heck Email and Phone Number

Fulfilled maintenance requests such as:- Repairing screen doors and frames- Repairing toilets (fill valves, flange bolts, hinge bolts, full toilet replacement)- Vehicle maintenance (tire pressure upkeep, tire replacements, jump-starting, tailgate hinge replacement)- Replaced metal roofing- Replaced old decking boards- Hung a new rope swing- Replaced grips on camp steps- Removed paper wasp nests from buildings and sprayed ground hornet nests on trails and around buildings- Cleaned and repaired gutters and replaced gutter guards- Tied postman's walks and makeshift railings on trails using dynamic climbing rope- Serviced camping shelters and hung up stationary bear bag ropes for camping trips- Split wood and stocked wood sheds around the camp property- Expanded a goat pen by hand trenching 4x4s and stretching wire fencing- Used chainsaw to clear fallen trees from trails - Independently serviced and operated a variety of tools including:hammer and rotary hammer drillsImpact driversDrill pressesCircular, oscillating, table, and reciprocating sawsChainsawsPalm routers and dremelsWeed eatersPulaskis and McLeodsLoppers and pole trimmersGas wood splitters- Completed routine checks, including appropriate documentation according to American Camp Association standards- Managed material orders and inventory of camp and maintenance supplies- Independently built items around camp including dock ladders, footbridges, hand-carved signs, and wooden bar locks for doors- Serviced camp mountain bikes by replacing flat tires, fixing dropper posts, lubricating and cleaning chainrings and cassettes, and replacing/swapping broken parts- Led trail maintenance crews and taught staff how to upkeep trails

- Ensured a safe a quality experience for YMCA patrons- Regularly inspected and maintained guard equipment and pool deck tools - Helped patrons of all ages, offering assistance and information- Collaborated with fellow YMCA staff to ensure a safe and enjoyable environment at the Asheville YMCA

- Cleaned and maintained camp facilities comprising a dining hall, eight cabins, an infirmary, and multiple other buildings.- Trimmed trees and plants on forest hiking trails and built switchbacks to mitigate erosion.- Designed and flagged new forest hiking trails.- Created water bars on roads to mitigate potholes and erosion.- Designed and laid 600 square foot flagstone patio.- Assisted in planning and installing fiber optic wifi and Starlink.- Designed and terraformed hillside using a mixture of stone and mortar work.

- Trusted to oversee a cabin of seven children over four different sessions of camps of various lengths.- Led 15 children on morning hikes and coordinated daily activities for up to 30 children aged 6-15.- Optimized daily operations for both staff and camp attendees.- Facilitated multiple three-day wilderness backpacking trips for 14 children.- Ensured an enjoyable experience for all campers by mediating and resolving conflicts between campers on a daily basis.- Wrote blog posts and took pictures for Green River Preserve's social media to increase digital brand awareness.- Led climbing program and expeditions to real rock: o Trained in lead climbing and belaying to set up top ropes. o Inventoried, organized, and maintained climbing gear. o Set routes of varying difficulty on climbing tower and bouldering cave. o Taught new staff how to belay, use gear, and tie knots.

- Trained in identifying wind and hail damage on shingle and metal roofs - conducting multiple daily home inspections complying with OSHA standards.- Proactively communicated with the Production team and customers daily to ensure an excellent customer experience and build brand awareness.- Utilized Customer Relationship Management (CRM) and lead-tracking software to update client information daily and maximize customer outreach initiatives.

- Published a weekly newsletter, wrote articles, and compiled photos and videos.- Created engaging Instagram posts that increased online engagement.- Assisted in building the school yearbook.- Produced and edited promotional videos for the school, strengthening fundraising efforts.- Photographed school events (sports games, concerts, guest speakers, etc.).- Assisted as a duty team member, supervising boarding students during evening study hall and on weekends.

- Strengthened Public Relations campaign impact while writing professional bios for the candidates.- Drafted memos and press releases as well as composed blog posts for the company website to enhance community advocacy.- Recognized by Senior VP for impactful contributions to the Public Relations campaign for Coors Light Lideres.- Delivered effective improvement strategies that were included in PowerPoint presentations that I created for clients.

- Planned, facilitated, and hosted an hour-long weekly show, focusing on humor and hit songs.- Provided engaging content to increase listener acquisition and retention by inviting quality guests and creating cohesive show themes and ideas to discuss.- Developed industry proficiency while being trained in using Zetta to cue up songs.

- Managed a group of 30 children ranging from kindergarten through sixth grade.- Spearheaded engaging daily activities for campers, including team-building exercises, arts and crafts, and field games.

- Engaged with locals and collaborated with orphanage directors to plan impactful projects that improved quality of life, including building a library, play area, and computer lab for residents of the orphanage.- Volunteered to be trained in peer mediation and built valuable leadership and community service skills during the trip.