Manage the implementation of (O2C) Global Strategic Objectives at Market/Country level to improve and harmonize the Healthcare Business Sales, Service & Supply Chain Organizations operational processes and tooling. Team up with Market Leadership and Cross-functional Subject Matter Experts (SME) to deliver sustainable improvements. Provide leadership and guidance to the local Project teams while acting as a liaison with Stakeholders from both the Markets and Global Program Leadership Teams. Focused on two Global initiatives: Professional Service Automation (PSA) a Salesforce/Financial Force solution for Customer Project Managers, Field Service Engineers & Clinical Service Educators within the Patient Care & Monitoring Systems business; Forecast to Plan (F2P) an Opportunity & Revenue forecasting process and tooling (Tableau/Foresight) harmonization for Market Supply Chain & Sales Management.

Drive transformational End to End process and tooling improvements via cross functional collaboration and team leadership. Including the Design,Development,and Deployment of Salesforce.com across multiple Business groups in Health Systems USA & Canada.

Manage Transformational Process Improvement projects deploying; Lean /Six Sigma, PDCA, Agile, and PMP methodologies depending on the type of issue in need of a solution for the Global Commercial Operations Organization

Supported the needs of Business Leaders and Program Managers in the management of key Strategic Initiatives. Provided qualitative and quantitative methods/tools to effectively understand and resolve business issues. Built relationships across the business to understand the broader business context and facilitate change management.

Applied Six Sigma methods and strategies to improve the quality of the output of business process by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. Use a set of quality management methods, mainly empirical, statistical methods, and employ a defined sequence of steps to achieve specific value targets, for example: reduce process cycle time, reduce costs, increase customer satisfaction, and increase profits.

Various Progressive roles; Six Sigma Black Belt, Deal Team Leasing Specialist (Sales Support), Senior Account Representative, Portfolio Credit / Collection Specialist