Joseph Smith Email & Phone Number

West Chicago, Il, Us

West Chicago, Illinois, United States

West Chicago, Illinois, United States

Chicago, Illinois, United States

Oversees an effective search team and develops processes to find the most appropriate candidate to fulfill client needs• Maintain internal candidate database, considered the “superuser” for all database needs. • Develop SOP’s and training documents for multiple positions across the company.• Conduct internal and external candidate searches using Boolean format on diverse services including Top Echelon systems, LinkedIn, LinkedIn Recruiter, CareerBuilder, and Indeed Recruiter.• Assist Executives with business development & client relations.• Lead in-person and virtual team meetings, from daily focus meetings to companywide all hands.• Conduct companywide training programs to innovate new techniques and systems.• Lead Sourcing efforts for all active projects across multiple seniority levels and industries, up to 30 simultaneous projects

Chciago

Chicago, Illinois, United States

Naperville, Illinois

Delivered a positive customer experience while ensuring a safe and clean environment for their pets. Supervised the daily activities of the facility by communicating positions and responsibilities to team members.• Conducted onboarding and development of new employees with an emphasis on operational procedures and risk-management techniques. • Created and supported relationships with stakeholders and addressed concerns via multiple channels including in-person, oral, and written communications. • Managed and ensured data was entered and recorded accurately into the client management system and ensured prompt contact with clients as needed.• Directly supervised a team of 12 employees.• Grew revenue for the company by 120% through cross-selling and educating clients on the company’s full suite of services. • Grew the facility’s average daily client foot traffic by creating and supporting relationships with each stakeholder. • Resolved conflicts with a client as they appeared, resulting in a positive outcome for all parties.

Downers Grove

Aided with the demanding environment of running a veterinary hospital. Expanded the client's knowledge of services offered.• Coordinated animal intake, medicine administration, and surgery preparation. • Ensured the hospital maintained proper documentation of animal care records. • Accountable for training and development of new employees, setting employee schedules, and work assignments. • Oversaw cleaning and maintenance of the kennel department by implementing the highest standards of cleanliness. • Inspected all animals for injury and treated them as needed.• Upsell and cross-sell other services where available.

Basingstoke, Hampshire, United Kingdom

Promoted from Food and Beverage Assistant to Demi Chef de Partie in 3 years. Ensured safety while training new hires through operational procedures and risk management.• Supplied the best care and experiences for the guests.• Created and developed new and innovative dishes on a daily, weekly, and monthly basis.• Maintained a clean and sanitary work environment by exceeding food safety standards, protocols, and procedures.

Basingstoke

Basingstoke