Joseph Williams Email & Phone Number

Responsible for maintaining accurate verification of all violations using the in-lane toll system.Reviewed and verification of all violations enforcement as an integral and natural extension.Provided excellent customer service to the company many clients.

Responsible for class instruction of the entire Microsoft Office Suite: Excel/Access/Word/PowerPoint.Provided excellent customer service, while maintaining a professional attitude and support in order to meet the high standard requirements for employment environments today.Maintained a constant hands-on environment with the students in order for them to learn and effectively become employable by increasing their ability to use Microsoft Office Suite.

• Responsible for creating and developing ad hoc financial reporting statements for all the company’s domestic and international clients utilizing powerful user-friendly tools to help accounting and financial professionals to extend their auditing capabilities and to meet documentation standards.• Provided excellent customer service to the department, while providing data analysis technology, professional support in order to meet the high demand for accuracy and business principles.• Maintained a constant involvement in extensive training on new technologies, which resulted in high profitability for the department and for the company.• Provided the change management and accounting department accurate inquires involving details analysis and ad hoc reporting of data to various external and internal clients. • Increased productivity and turnaround time for scheduled DHL Legacy requests from 5 to 7 days to an outstanding 3 to 5 da

Responsible for creating and developing ad hoc financial reporting statements for all the company's domestic and international clients utilizing powerful user-friendly tools to help accounting and financial professionals to extend their auditing capabilities and to meet documentation standards.Provided excellent customer service to the department, while providing data analysis technology, professional support in order to meet the high demand for accuracy and business principles.Maintained a constant involvement in extensive training on new technologies, which resulted in high profitability for the department and for the company.Provided the change management and accounting department accurate inquires involving details analysis and ad hoc reporting of data to various external and internal clients. Increased productivity and turnaround time for scheduled DHL Legacy requests from 5 to 7 days to an outstanding 3 to 5 days.

• Performed first-line problem diagnostics on mainframe and distributed operation platforms for Center Point Energy, Entex, Arkla Gas Pipeline and Minnegasco.• Provided excellent backup work for production support and customer service, while using all of the technology provided to ensure timely resolution.• Performed migration on SAP production and technical support to all internal and external customers.• Gained considerable knowledge through extensive training while working for a Fortune 500 company through the progressive opportunities for promotion in the information technology department through several acquisitions and mergers.

Performed first-line problem diagnostics on mainframe and distributed operation platforms for Center Point Energy, Entex, Arkla Gas Pipeline and Minnegasco.Provided excellent backup work for production support and customer service, while using all of the technology provided to ensure timely resolution.Performed migration on SAP production and technical support to all internal and external customers.Gained considerable knowledge through extensive training while working for a Fortune 500 company through the progressive opportunities for promotion in the information technology department through several acquisitions and mergers.

• Proactively addressed all client server application availability issues, and performing migration on batch production, integration and development servers, while maintaining a good attitude with all internal and external customers.• Demonstrated leadership skills in supervising 20 employees, while maintaining all the day-to-day operation of a large IT data center with more than 250,000 internal and external customers.• Responsible for company profits increase and gaining the confidence of upper management to take on additional projects and work assignments received from production support.• Responsible for saving the company over One Hundred Thousand Dollars ($100K) in decommissioning cost when the MIS department I was working in was outsourced by EDS.

Proactively addressed all client server application availability issues, and performing migration on batch production, integration and development servers, while maintaining a good attitude with all internal and external customers.Demonstrated leadership skills in supervising 20 employees, while maintaining all the day-to-day operation of a large IT data center with more than 250,000 internal and external customers.Responsible for company profits increase and gaining the confidence of upper management to take on additional projects and work assignments received from production support.Responsible for saving the company over One Hundred Thousand Dollars ($100K) in decommissioning cost when the MIS department I was working in was outsourced by

Served in the active duty military in various opportunities to demonstrate my leadership and discipline skills that earned me promotion through the ranks.Performed my learned skills in computer technology, civil engineering and base supply as a material facility specialist/inventory management specialist, handling over one hundred thousand line items located at bases in the United States and in overseas duties

Bachelor, Business Administration

GPA - 3.4

Bachelor Of Science, Business Administration

Associate Degree, Business Management