Joseph Heinlein Email & Phone Number

Santa Clara, California

San Jose, California

2580 Junction Avenue, San Jose Ca 95134

Responsible for growing strong customer relations by ensuring the procurement of materials, scheduling of builds, and execution of shipping deadlines while maintaining a high level of quality in the delivery of the customer’s products.• Assist in the program management of key accounts by interfacing with all cross-functional departments (Supply Chain, Materials, Engineering, Production, Quality, and Finance) to provide a seamless experience for each customer.• Support complex accounts in various stages of development ranging from strongly established (60M), established (6M), and startups (< 2M) by providing a flexible and unique experience for each customer.• Present, negotiate, and resolve aged inventory.• Create, organize, maintain, and distribute daily/weekly/monthly reports.• Provide effective training and mentorship of new hires and the cross-training of accounts.

3403 Yerba Buena Rd, San Jose, Ca 95135

Sales Operations Team• Provided internal administrative support.• Collected, organized, and analyzed quarterly and yearly sales trends.• Assisted with the implementation of SalesForce.com to organize the company’s purchase orders. Channel Marketing Team• Collaborated with the launch of new hard drive product lines: LifeStudio and G-Connect.• Performed return on investment analyses.o Evaluated efficiency of funding for 30+ companies of Tier I and Tier II partners.o Ran a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis for each distributor.• Focal point for customer issues pertaining to Marketing Development Funds (1M) and portal interface.

2211 N 1St Street, San Jose, Ca 95131

Maintained a clean and safe work environment while providing a high level of employee satisfaction.• Performed daily floor inspections for the entire eBay North Campus (six buildings, 21 floors) and responsible for entering and scheduling work orders for the technicians to complete.• Provided facilities dispatch support by managing the Help Desk for facilities call-in needs which included campus repairs, employee issues, and calendar scheduling for all ten conference rooms.• Independently designed and developed a storage, labeling, and tracking system for all of eBay’s blueprints (13 buildings, 250+ prints).• Member of the eBay Green Team, a group initiative to promote a green workplace. Helped transition the campus to energy efficient appliances and promote green habits. Championed the onsite garden and taught employees and their children the importance of sustainable living on Bring Your Kid to Work Day.

Bachelor Of Science (Bs), Ecology And Evolutionary Biology

Education record

Bachelor Of Science (B.S.)

Activities and Societies: Club volleyball team

Education record