Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws.Plan, forecast, report on sales, costs and business performance, according to company requirements.Plan and implement advertising and promotional strategy and activities.Manage cash and payment systems in accordance with company procedures and policies, at all times with staff.Plan and implement store merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image for customers.Manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.Manage costs and overheads, and all factors affecting the profitable performance of the shop.Liaise with external agencies and authorities as necessary (advertising, PR, recruitment, training, fire services, police, local council, health and safety inspectors, etc).Liaise with and utilise support from suppliers, merchandisers and other partners as required.Manage, maintain and report as necessary all merchandise and non-merchandise stock.Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.Manage and maintain effectiveness of IT and other essential in-store systems.Attend meetings and contribute to company strategy and policy-making as required.Develop personal skills and capability through on-going training. Maintain all

Managed four salaried managers, seven hourly supervisors, and over seventy sales associates within the location. Responsibilities included motivating employees, making/approving schedules, making presentations, creating strategic sales displays. Increased sales volume 24% over FY07 during holiday period. Received district North Star award for top location standards and employee morale.

Worked with opportunity locations to develop business rhythms to increase sales & drive profitability. Increased focus locations first quarter gross margin by 4% over previous year.

Daily operation of the Roadshop (car audio sales & security). Achieved sales goals. Created team environment and developed associates through individual development plans. Youngest Sales & Installation manager to be promoted. Finished in the Top 5% of the company for FY01 and FY05. Top 10% FY00 and FY04.

Training and Development of Sales & Installation Managers in the Pacific Northwest. Created individualized development plans for Assistant S&I managers. Orchestrated monthly meetings in the three markets with management candidates. Created power point presentations for each of the meetings