Joseph Shell Email & Phone Number

Lakeland, Florida

• Responsible for initial contact with customer before performing residential or commercial work, managing and preparing each location to ensure proper work performance and maximum coverage for minimal clean up, and.
• Accountable to 100% completion of work before walk through with customer and ensuring customer satisfaction of completed work.

Orlando, Florida

• Managed 85 Small Format Accounts within an assigned territory: Haines City, Winter Haven, Lake Wales and Frost Proof.
• Responsible for increased sales and gross profit; currently 5.2% increase versus prior year due to increase in Craft Beer placements within the territory.
• Meet customers, offer products according to customer demographics, present sales information, and maintain excellent rapport and satisfaction.

• Responsible for the management and planning of 12 routes, 55 stores and more than 2.2 million cases of merchandise annually
• Lead full- and part-time employees, including managing hours vs. volume per route within a labor and OPEX budget; providing training, development and evaluations; managing weekly payroll, schedules, vacations and.
• Supervise daily sales and merchandising activities and ensure adherence to merchandising standards; visit accounts weekly to monitor standards

• Sold in incremental displays to ensure cases on display goals were met
• Maintained appropriate inventory levels through SMO (Coca-Cola specific) process and communicated to customers monthly sales activities and promotions
• Ensured accounts met company merchandising standards and maintained clean and updated Point of Sale

• Developed and maintained exceptional customer relationships, educated customers on promotional activities
• Assured accounts and customer standards were met and maintained, including the execution of proper POS and the proper maintenance of company assets; resolved customer support tickets; managed and maintained appropriate.
• Sold in new brands and packaging according to demographics; and successfully executed and closed sales calls

• Grew merchandise volume by 6.5% for 2005 vs. 2004 and, based on performance, earned MVP for the months of March 2004 & October 2005
• Monitored, assisted and controlled inventory levels for product ordering; maintained and executed programs and product displays; and executed 100% plans on vault schematics and mandatory products
• Successfully built rapport and maintained open dialogue with store managers on upcoming promotions and new products; developed and maintained relationships with key 7-11 Field Consultants, Territory Managers and Market.
• Built and maintained excellent communication and relationship with Distribution Supervisor; conducted meetings with side load drivers to improve communications and executions

• Managed multiple store accounts within the Central Florida areas of Altamonte Springs and Pine Hills; successfully increased sales and gross profits while managing routes in the Winter Garden, Clermont, Apopka and.
• Ensured products were rotated and product areas were clean; ensured products were set “Space to Sale” and maintained compliance with specific sales programs
• Prepared customer accounts for next delivery, ordered products that complimented customer demographics and maintained excellent customer rapport and satisfaction

• Managed “specific chain” accounts resets and assisted in resets for independent accounts
• Acted as back-up to Account Managers during vacations
• Ensured proper set to planograms, created and built displays to meet store advertising, filled and rotated products in supermarkets, maintained a neat and orderly “back room,” filled and maintained vending machines.

Liberal Arts And Sciences/Liberal Studies

High School