Joseph T. Cirillo Email & Phone Number

I transitioned to a lead technical sales role to apply a consultative approach to business selling and to drive service revenue growth and achieve sales targets through over 30 channel partners in the USA.► Build and maintain strong relationships with key stakeholders within partner organizations, including executives, sales teams, and technical staff.► Serve as the primary point of contact for partners, providing guidance, support, and resources to help them effectively sell Microsoft’s services.► Monitor partner performance and track key metrics, such as revenue attainment, pipeline growth, and customer satisfaction, to identify areas for improvement and optimization.► Stay updated on Microsoft's product portfolio, industry trends, and competitive landscape to provide insights and recommendations to partners and internal stakeholders.► Attend industry events, conferences, and partner meetings to network with key stakeholders, promote Insentra’s Microsoft services offerings, and identify new business opportunities.

Arkansas, United States

Reporting to the President of the Americas, and a member of both the Professional Services Leadership and Global Leadership teams, I was responsible for building a talented and capable professional services team and developing strategies and operations to deliver best-in-class professional services.► Provide team leadership and management of consultants, project managers, and delivery managers responsible for delivering advisory and implementation services for new and existing customers.► Oversee all aspects of project delivery including scope definition, resource planning, budgeting, scheduling, quality control/assurance, etc., ensuring successful completion of project outcomes to promote customer satisfaction, retention and repeat business.► Utilize strong leadership, project, and resource management skills to drive team performance to meet revenue targets for the Americas practice.► Actively participate in the creation, refinement, and implementation of impactful process improvements to manage a growing organization and improve operational efficiency.

Arkansas, United States

As an experienced Microsoft SME, I was chosen as a Microsoft Modern Workplace focused Architect to serve as Practice Lead and strategic and technical resource for the Sales. Help the account team identify, pursue, and close strategic sales opportunities while continually driving add-on business within existing customer accounts. Own the technical design of the solutions proposed to customers through delivery.► Presales and technical architecture for a wide range of Microsoft services including Office 365, Azure and Windows 10► Technical leadership and delivery of end-to-end Microsoft projects► Deliver revenue generating MapOne/MapTo branded roadmap engagements to develop findings, conclusions, and recommendations that help progress customers across the various Microsoft cloud technology streams► Assisting with the development, enhancement and documentation of Insentra methodologies for Office 365 and Azure projects► Mentoring, supporting and developing Insentra consultants► Work closely with our partners to deliver exceptional outcomes► Own customer success

Washington Dc-Baltimore Area

Communication is essential when building lasting client relationships. I strive to build strong professional relationships with my customers by being both trustworthy and reliable through strength of character and demonstrated competence. I take great pride in discerning our customers need and then creating or selecting the most appropriate solution for a business challenge that adequately addresses all the pertinent concerns of its stakeholders. As an articulate communicator, I work closely with executives to explain the benefits of the solution and justify their investment.✔ BUSINESS TRANSFORMATION: As part of the Delivery Management team, I help guide customers through their transformation into a digital enterprise by constructing a roadmap that allows them to rapidly progress across the various Microsoft cloud technology streams while balancing user adoption with change management requirements. I help customers react by:► Identifying and understanding industry trends► Devising a clear plan for the future and a way to deliver on that vision► Building business and technical capabilities that will increase user adoption, experience, and advocacy► Helping customers adapt quickly to change as new opportunities present themselves✔ CROSS FUNCTIONAL & THOUGHT LEADERSHIP: In my highly matrixed role, I wear many hats, which include: Thought Leader, Solution Architect, CoE Lead, Career Advisor, Technical Lead, and SME. I collaborate with delivery consultants, business development executives, project managers and executive sponsors to:► Align on project priorities► Provide quality assurance and technical delivery oversight to ensure successful delivery of the solution► Establish and/or evolve standards for delivery management, including creation/maintenance of templates, tools implementation, documenting best practices► Serve as a Senior Subject Matter Expert when a delivery situation cannot be solved

Washington Dc-Baltimore Area

Washington Dc-Baltimore Area

Washington Dc-Baltimore Area

Herndon, Va

After serving as a Strategic Consultant for 5 years (via Horizons), I was recruited as a Trusted Senior Executive Team Member reporting to the Chief Revenue Officer. I was tasked with facilitating revenue and customer account growth through product portfolio development, product customization, solution engineering, and technology integration. Over the years, I’ve taken on additional accountability, including resource management, IT governance/compliance, and customer-facing sales engineering and technology evangelism roles.✔ INNOVATION-DRIVEN GROWTH: Developed and delivered innovative technology product roadmap that resulted in multi-million-dollar contract wins, repeat business, and non-recurring revenue growth. Solutions include:► Microsoft Exchange architecture, migration, and product integration► Office 365 Cloud Services migration► Identity, Directory Synchronization, and Single Sign-On integration► Unified Communications and Collaboration solution implementation (Skype for Business Server, Lync, OCS/LCS)► Windows Azure Pack self-service portal delivery► Mobile Device Management (AirWatch) integration► Security-as-a-Service (Proofpoint) solution evangelism and integration► Cloud services for DR/BCP and file/sync sharing (Datto, Egnyte)► Remote Management Services integration (Kaseya)► Email encryption, e-signature, and registered email integration (Rpost)

St. Louis, Mo

For a Microsoft Gold Certified Partner specializing in integrated messaging and collaboration technologies, obtaining the coveted Microsoft Certified Architect:Messaging and Microsoft Certified Solutions Master/Expert, Charter-Messaging credentials established me as a “Trusted Advisor” for mid-market companies and Fortune 500 corporations in manufacturing, healthcare, education, energy and utilities, IT services, insurance, aerospace and engineering.✔ ENGAGEMENT & RELATIONSHIP MANAGEMENT: My time at Horizons really helped me to hone my customer-facing abilities. Sometimes, clients would bring us in to turnaround a project or take over a failing technology integration initiative. I learned that gaining a clear understanding of the business needs and then developing and documenting a solution strategy fully validated by the stakeholders was the key to success.► Created new customer pipeline and drove account retention by becoming 1 of 4 globally to attain the Microsoft Certified Architect designation for all versions of Microsoft Exchange Server► Became an industry thought leader and recognized subject matter expert (SME) on Microsoft messaging solution► Selected to the invitation-only Microsoft Ranger Program in Redmond, WA✔ PROJECT DELIVERY: Earned a reputation for the on-time, on-budget, and on-scope delivery of technology solutions by effectively planning and leading teams through all phases of the project management lifecycle. Solutions included:► Microsoft Exchange architecture design and migration► Active Directory migration► IT architecture design► Enterprise infrastructure separation (for business divestitures and spin-offs)► Exchange platform training and professional development► OCS R2 unified communications platform integration

St. Louis, Mo

Worked as part of a proactive team responsible for delivering high quality, customer-focused professional services which provided desktop support, customer service and systems administration for small business customers.► Proven track record for diagnosing complex problems and consistently delivering effective solutions► Obtained Microsoft Certified Systems Engineer certification

St. Louis, Mo

Instructed individuals looking to attain certification in either Novell Netware or Microsoft Windows NT. Applied strong leadership talents toward mentoring instructors on how to maintain a high level of quality training.► Demonstrated exceptional public speaking abilities through presentations at numerous technical conferences► Received perfect score on Novell Instructor Performance Evaluation

St. Louis, Mo

Responsible for productivity, job planning, manufacturing practices and strategy, quality control, continuous improvement and employee training, development and accountability.► Expert at executing automated manufacturing systems/processes and operational excellence initiatives while enhancing performance and improving quality.► Improved efficiency of employees by designing a workflow process to optimize productivity that resulted in 20% less rework of product packaging

St. Louis, Mo

Assumed full responsibility for managing production and shipping and receiving plant operations. Oversaw the generation of maximum profitability and ensured full production levels were met while simultaneously performing safety, quality, cost and inventory management within operating budget constraints.► Conducted interviews with plant employees to develop a workflow which resulted in over a 30 % increase in productivity► Successfully built a cooperative work team and promoted a productive environment by delegating jobs in accordance with employees’ skills and abilities, treating employees with respect and welcoming constructive criticism on production improvements

St. Louis

Steered and directed in-vitro chemical manufacturing operations. Originally hired as production chemist specializing in large scale purification of product.► Forecasted inventory requirements and developed production schedules.► Designed and implemented training program to meet FDA compliance requirements