Olivia Jonsson Email & Phone Number

United Kingdom

London, England, United Kingdom

Programme managed an end to end M365 implementation with focus on collaboration and security for a multinational insurance client. The project was running multiple workstreams in parallel implementing Intune, Azure AD, OneDrive, Teams, SharePoint and migrating to Exchange Online, alongside a data loss prevention workstream creating and implementing new DLP frameworks and policies.

United States And United Kingdom

- Manage Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, identify and establish service improvement activities when required- Create and present in-depth reports using PowerBI, Nova and Azure Portal to review performance, identify areas of improvement and provide recommendations on how to optimise performance and increase user engagement- Liaise with stakeholders to understand business and user requirements and drive strategic… Show more - Manage Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, identify and establish service improvement activities when required- Create and present in-depth reports using PowerBI, Nova and Azure Portal to review performance, identify areas of improvement and provide recommendations on how to optimise performance and increase user engagement- Liaise with stakeholders to understand business and user requirements and drive strategic planning, make recommendations for the use of technology and deliver short- and long-term improvement plans - Support and guide clients with change management processes pre and post implementation Show less

United States And United Kingdom

- Facilitate timely delivery of projects by managing budget, resourcing, timelines and risks within the modern workplace and modern platforms space- Work closely with sales team and solution architects to identify new opportunities and coordinate presales activities- Support user adoption processes post implementation of 365 applications (Teams, SharePoint, OneDrive, Outlook)

Sydney, Australia

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Umeå, Sverige

Bachelor'S Degree, 180 Credits, Informatics

Activities and Societies: Program Council representative.

Master'S Degree, Privacy, Information And Cyber Security