Josh Hillinger Email & Phone Number

Canada

Ontario, Canada

Toronto, Ontario, Canada

Presidents Club 2024Q2 - 215%YTD - 247%

Toronto, Ontario, Canada

Top performing Canadian Field AE YTD | 259% of Target

As the leader of the department, I successfully provided strategic direction that contributed an annual $3M EBITDA. I effectively managed a team of approximately 50 employees, who were all led by three of my direct reports. Through my leadership, we were able to deliver exceptional customer service and drive a sales-oriented culture through suggestive.

As the leader in charge of relations with the Alcohol and Gaming Commission of Ontario (AGCO), I made sure the company was fully compliant and in good standing with all laws and regulations. I also served as the primary point of contact and liaison with the Corporate Landlord, negotiating leasehold improvements and amendments to the lease. In addition, I.

As the leader of the team, I was responsible for developing and managing annual budgets. I also created new experiences for visitors at our historic location and came up with unique programs, promotions, and partnerships to drive topline revenue, constantly looking for ways to innovate and drive year-over-year growth. I sourced and negotiated a retail.

In my role as the leader of the Retail Merchandise and Tap Room business, I was responsible for overseeing the day-to-day operations and ensuring that all staff followed SMART serve guidelines and all necessary health and safety measures. I also managed all correspondence and bookings with potential tour guests, working to sell them on group tour.

As a member of a 20-person cast, my main responsibility was to provide the highest level of entertainment to families on vacation. I consistently upheld choreography and director intent/standards during all performances and personally exemplified the Disney Standard of Guest service and Experience.