Josh Thomas Email & Phone Number

Kansas City, Missouri, United States

Worked on the Citations team to design, build, and maintain a citation-payment microservice that integrates with a variety of government back-office solutionsTransitioned to a root cause analysis role on the Maintenance team to identify and solve issues that directly affected end users, government clients, or the health of the platformTook initiative to develop internal tooling to automate or expedite client requests to ensure that customer needs were always satisfied in a timely and predictable manner with reduced overheadMentored several junior developers and assisted them in onboarding in a remote environment