AeroLeads people directory · profile
Josh Akehurst Email & Phone Number
Group Product Manager at Khoros
at
Ascend Learning
1 work email found
@khoros.com
2 phones found area 913 and 888
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Group Product Manager at Khoros
Location
Shawnee, Kansas, United States
Company size
Who is Josh Akehurst? Overview
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Quick answer
Josh Akehurst is listed as Group Product Manager at Khoros at Ascend Learning, a company with 5464 employees, based in Shawnee, Kansas, United States. AeroLeads shows a work email signal at khoros.com, phone signal with area code 913, 888, and a matched LinkedIn profile for Josh Akehurst.
Josh Akehurst previously worked as Group Product Manager at Khoros and Director Product Integration at Topbox. Josh Akehurst holds Master Of Business Administration from Baker University.
Company email context
Email format at Ascend Learning
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{first}.{last}@khoros.com
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AeroLeads found 1 current-domain work email signal for Josh Akehurst. Compare company email patterns before reaching out.
Profile bio
About Josh Akehurst
Josh Akehurst is a Group Product Manager at Khoros at Ascend Learning. He possess expertise in telecommunications, testing, process improvement, integration, vendor management and 15 more skills.
Listed skills include Telecommunications, Testing, Process Improvement, Integration, and 16 others.
Current workplace
Josh Akehurst's current company
Company context helps verify the profile and gives searchers a useful next step.
Ascend Learning
11 roles
Josh Akehurst work experience
A career timeline built from the work history available for this profile.
Group Product Manager
Current
Jan 2021 - Present
Director Product Integration
Feb 2020 - Jan 2021
Product Manager
Customer Touchpoint Intelligence. Topbox enables organizations to analyze every customer communication regardless of the communications channel. Topbox goes beyond the traditional contact center "quality assurance" model to uncover customer and buyer friction points across voice, chat, email, product reviews, customer surveys, application feedback, social.
Aug 2016 - Jan 2020
Project/Program Manager Iii - Multi-Channel Operations
Accomplishments- Delivered a responsive web design knowledge application utilized by 30,000 customer call center agents and retail sales staff. Completed a seamless conversion of the user base from previous application within 90 days without additional investment in hardware/software. - Application improved agent call handle time by 2-3 seconds on over.
Nov 2014 - Aug 2016
Systems Analyst Ii - Customer Management
Accomplishments- Implemented a network pinpoint tool for call center staff resulting in an annual cost-savings of $15 million dollars in vendor costs and call deflection. - Integrated a standalone noting and call tracking tool utilized by over 4,000 technical support agents; System integration provided real-time call data to network operations team. Key.
Mar 2011 - Nov 2014
Supervisor – Application System Testing – Cable Service Delivery
Accomplishments- Performed system and end-to-end testing on major development projects for a cable automation provisioning tool; Application handled VoIP order provisioning for approximately 4.5 million external cable customers.- Developed an automated process to manage cable partner test data and production support activities. Key Responsibilities.
Aug 2007 - Mar 2011
Supervisor – Cable Production Support Team
Accomplishments- Simplified customer reporting of system issues in order to meet ITSM standards for resolving incident tickets. - Led efforts to improve overall service levels for trouble ticket resolution resulting in improved performance: o 77% of tickets closed within the service level agreement compared to 57%. o Reduced number of daily escalations for.
Mar 2006 - Aug 2007
Project Manager-Process
- Managed project teams in order to achieve process improvements in hardware/software monitoring solutions.
May 2004 - Mar 2006
Client Support Analyst Iii, Iv, And Cs Specialist – Executive Services
- Provided 24 x 7 technical support for approximately 100 executives and staff including the CEO, COO, and direct reports. - Supported and trained senior executives on new technologies to maximize efficiency in the workplace.
Sep 2000 - Apr 2004
Client Support Analyst I And Ii
- Provided second-tier desktop and network support at the Sprint World Headquarters for over 300 employees.
Aug 1999 - Aug 2000
Team & coworkers
Colleagues at Ascend Learning
Other employees you can reach at ascendlearning.com. View company contacts for 5464 employees →
HW
Hope Webb, Phd, Rn, Cne, Cnecl
Colleague at Ascend Learning
Meridian, Mississippi, United States, United States
View →
EG
Erin Gartland
Colleague at Ascend Learning
Kansas City, Missouri, United States, United States
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SD
Steven Decola
Colleague at Ascend Learning
Leawood, Kansas, United States, United States
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CM
Crystal Monteleone
Colleague at Ascend Learning
Lees Summit, Missouri, United States, United States
View →
KW
Karen Wood
Colleague at Ascend Learning
Overland Park, Kansas, United States, United States
View →
ST
Stacy Theis
Colleague at Ascend Learning
Frederick, Colorado, United States, United States
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MA
Michael Ayers
Colleague at Ascend Learning
Olathe, Kansas, United States, United States
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TF
Tonya Freeman
Colleague at Ascend Learning
Kansas City Metropolitan Area, United States
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AO
Ashley Ortiz, Phd
Colleague at Ascend Learning
United States, United States
View →
NB
Nancy Bendig
Colleague at Ascend Learning
Irvine, California, United States, United States
View →
Hope Webb, Phd, Rn, Cne, Cnecl
Colleague at Ascend Learning
Meridian, Mississippi, United States, United States
View →
EG
Erin Gartland
Colleague at Ascend Learning
Kansas City, Missouri, United States, United States
View →
SD
Steven Decola
Colleague at Ascend Learning
Leawood, Kansas, United States, United States
View →
CM
Crystal Monteleone
Colleague at Ascend Learning
Lees Summit, Missouri, United States, United States
View →
KW
Karen Wood
Colleague at Ascend Learning
Overland Park, Kansas, United States, United States
View →
ST
Stacy Theis
Colleague at Ascend Learning
Frederick, Colorado, United States, United States
View →
MA
Michael Ayers
Colleague at Ascend Learning
Olathe, Kansas, United States, United States
View →
TF
Tonya Freeman
Colleague at Ascend Learning
Kansas City Metropolitan Area, United States
View →
AO
Ashley Ortiz, Phd
Colleague at Ascend Learning
United States, United States
View →
NB
Nancy Bendig
Colleague at Ascend Learning
Irvine, California, United States, United States
View →
2 education records
Josh Akehurst education
Master Of Business Administration
FAQ
Frequently asked questions about Josh Akehurst
Quick answers generated from the profile data available on this page.
What company does Josh Akehurst work for?
Josh Akehurst works for Ascend Learning.
What is Josh Akehurst's role at Ascend Learning?
Josh Akehurst is listed as Group Product Manager at Khoros at Ascend Learning.
What is Josh Akehurst's email address?
AeroLeads has found 1 work email signal at @khoros.com for Josh Akehurst at Ascend Learning.
What is Josh Akehurst's phone number?
AeroLeads has found 2 phone signal(s) with area code 913, 888 for Josh Akehurst at Ascend Learning.
Where is Josh Akehurst based?
Josh Akehurst is based in Shawnee, Kansas, United States while working with Ascend Learning.
What companies has Josh Akehurst worked for?
Josh Akehurst has worked for Ascend Learning, Khoros, Topbox, and Sprint.
Who are Josh Akehurst's colleagues at Ascend Learning?
Josh Akehurst's colleagues at Ascend Learning include Hope Webb, Phd, Rn, Cne, Cnecl, Erin Gartland, Steven Decola, Crystal Monteleone, and Karen Wood.
How can I contact Josh Akehurst?
You can use AeroLeads to view verified contact signals for Josh Akehurst at Ascend Learning, including work email, phone, and LinkedIn data when available.
What schools did Josh Akehurst attend?
Josh Akehurst holds Master Of Business Administration from Baker University.
What skills is Josh Akehurst known for?
Josh Akehurst is listed with skills including Telecommunications, Testing, Process Improvement, Integration, Vendor Management, Program Management, Management, and Voip.
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