I'm currently work as an IT Support Analyst focusing on my company's ERP platform. My primary responsibilities are to set up and train new users on the company's ERP, test new features, and map business processes to aid in our transition to SAP.I completed my Bachelor's Degree at SFU, and upon graduation, I found out about the field of User Experience and was fascinated by the topic. That is when I started the UX/UI program at BCIT. Here I was able to utilize many of the skills and knowledge I developed at SFU.Over the year of the program, I learned about various user processes and product development. I really took an interest in User Research, running the Research and Testing portions of my group projects. I'm passionate about creating a product with the users in mind first and using hard data to determine what that is.