Josh Cooper Email and Phone Number
Commercially astute and thoughtful client relationship and customer success professional, focused on empowering businesses to interpret, anticipate and respond powerfully to their customer needs and expectations. With a quick understanding of the needs of the client, and an analytical mindset, I’m able to develop and execute account strategies, manage key accounts and build strong relationships with clients.KEY ATTRIBUTES Stakeholder Relationship and Engagement: Adept at building trust with internal and external stakeholders, driving business forward to successful outcomesBusiness Agility: Possess a focused energy to quickly adapt to changing demands and situationsCommercial Focus: A strong understanding of the organisation’s market with account management expertiseProactive Self Starter: Extremely organised, comfortable defining purpose and processes from the ground upKnowledge Hungry: Receptive to new information and have the ability to grasp new concepts. Actively open to learning from the experience and expertise of others
Emarsys
View- Website:
- emarsys.com
- Employees:
- 809
-
Client Success ManagerEmarsys Aug 2024 - PresentSydney, New South Wales, Australia -
Senior Success Guide - Commerce CloudSalesforce Feb 2023 - Apr 2024Sydney, New South Wales, Australia-Proactively and reactively engage with customers-Provide platform and business strategies and best practices-Maximise customers investment in Salesforce-Increase adoption, engagement and growth of the Commerce Cloud platform-Generate insights and implement solutions to improve customer experience -
Senior Success Specialist - Marketing Cloud Intelligence (Formerly Datorama)Salesforce Apr 2021 - Feb 2023Sydney, New South Wales, Australia-Hybrid account and technical management-Cross collaboration with sales, support, and services teams-Key contact for contract, support, and in-platform functionality -
Customer Success ManagerSalesforce Apr 2020 - Apr 2021Sydney-Key point of contact for 40+ clients-Coordinate internal resources to help develop, maintain, and troubleshoot client instances-Run the full renewal process including contract creation and negotiation -
Account ManagerDatorama, A Salesforce Company Aug 2017 - Apr 2020Sydney, Australia -
Account ManagerBronto Software Sep 2016 - Aug 2017Sydney, Australia
-
Account Development RepresentativeBronto Software Apr 2015 - Oct 2016Sydney, Australia
-
Sales PromoterCreative Activation Aug 2014 - Apr 2015Sony Rep - Jb Hifi -
Front Of HouseSweetness The Patisserie Feb 2012 - Oct 2013Epping
Josh Cooper Education Details
-
Bachelor Of Marketing And Media
Frequently Asked Questions about Josh Cooper
What company does Josh Cooper work for?
Josh Cooper works for Emarsys
What is Josh Cooper's role at the current company?
Josh Cooper's current role is Relationship Management | Conflict resolution | Martech | Project Coordination.
What schools did Josh Cooper attend?
Josh Cooper attended Macquarie University.
Who are Josh Cooper's colleagues?
Josh Cooper's colleagues are Egon Becskei, Suite Ops, Aaron Kingsbury, Máté Köles, Aaron Stevens, Johnny Costa, Dániel Szücs.
Not the Josh Cooper you were looking for?
-
1hastingsdeering.com.au
-
Josh Cooper
Business Leader | Major Program Delivery | Design Manager | Process Re-Engineering | Transformation | TechnologyGreater Brisbane Area -
Josh Cooper
Central Coast, Nsw1netswitch.com.au -
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial