Josh Lewis Email & Phone Number

Sacramento, California, United States

Sacramento, California, United States

Roseville, California

PROVIDED SUPPORT AND MANAGED CRITICAL SYSTEMS IN A MANAGED SERVICES ENVIRONMENTProvided support to hundreds of organizations including Active Directory, Exchange On-Premise, Office365 and Hosted Exchange environments.Used advanced IT toolsets and skills. Provided exceptional value and innovation using the best IT service management platforms and ITIL-based.

Sacramento, California Area

Singularly responsible for all IT support operations for West Sacramento CA, Cerritos CA, Milpitas CA, and users in remote States. Deployed, integrated, and managed 400+ Fabrication, Customer Support, Sales, and Training workstations.Led Sitewide hardware/software installations, oversaw major server upgrade and expansion project that decreased network.

Sacramento, California Area

Provided comprehensive technical support at the Sutter Health Information Services Helpdesk supporting over 300 locations and more than 20,000 employees. RESPONSIBLE FOR ANSWERING 50-75 CALLS PER DAY WITH AN 60% AVERAGE FIRST CALL RESOLUTION RATE WITH EXCELLENT CUSTOMER CARE to sensitive customers, including doctors, office managers, and nurses. Helped to.

Sacramento, California Area

At Front Line Media, I was responsible for designing and implementing website and hosting solutions, managing dedicated servers and network infrastructure, developed marketing plans, and supporting customers as they started or expanded their small businesses and entrepreneurships, providing invaluable advice on a consultant basis. Created many websites.

Gold River CA

Responsible for the management and deployment of Cloud and local onsite servers, workstations, and peripherals such as handheld IR scanners for Health Care professionals, often building from scratch servers and workstations. Worked extensively with Health Care service provider EyeFinity and their OfficeMate and ExamMate office management patient EHR and.

Sacramento, California Area

At Core Care I was responsible for assessing, diagnosing, maintaining and repairing Apple Macintosh hardware and resolving software issues and while providing quality customer care to the customers. I was responsible for Apple computer systems, purchasing hardware/software, and upgrading new hardware as needed.Worked extensively with Apple hardware and.