Josh Lucas Email & Phone Number

Palo Alto, California, Us

Responsible for leading and growing a specialist team at Workato focused on helping Marketing, Sales, and Customer Success teams ideate and implement integrated tech solutions.

Palo Alto, California, Us

RevOps is the Industrial Engineering of the SAAS era.Fix the process, change the world!Workato is growing! - https://grnh.se/b508050c2us

Atlanta, Georgia, Us

» Evolved the CSE role to create the Solutions Consultant role as part of the Terminus acquisition of BrightFunnel» Lead the interviewing and training of additional Solutions Consultants to scale the team» Partner with Sales leaders to define Solutions Consultant role as a key part in the sales process» Partner with Customer Success leaders to ensure new customers are solution-ready and translate customer needs to the Onboarding and Success teams.» Scope and present custom architecture configuration and professional services for customers» Work closely with Product Marketing and Sales Enablement to provide product training to Go-To-Market teams» Act as conduit for customer and prospect feedback to the Product team for active and future product development

San Francisco, Ca, Us

» Developed a technical assessment process to be run pre-sale to ensure good customer fit and reduce churn» Scoped and implemented technical components of onboarding for new customers» Used SQL to query customer data and build custom configurations» Performed QA testing for new product feature releases» Worked closely with the Product team for product feature development

San Francisco, Ca, Us

» Went from BrightFunnel power user to BrightFunnel Customer advisor.» Strategically engaged with at-risk customers to provide platform best practices, change management consulting, and data strategy guidance.» Provided onsite onboarding training for high-value Enterprise customers

Newark, California, Us

» Implemented Multi-Touch Attribution Campaign Reporting with BrightFunnel» Built and delivered Executive and Regional reports to improve marketing effectiveness» Designed and Built Salesforce and Marketo Architecture to Optimize Marketing and Sales Efficiency

Newark, California, Us

This was a hybrid role that was part Inside Sales and part Salesforce data integrity that launched my interest in Salesforce, Marketing Automation, and Sales Enablement.

San Mateo, Ca, Us

Headed development of head-to-head testing for SoundBite™ product. Programmed in LUA script through Girder 5 to create a semi-automated testing environment that ran sound through six speakers independently and took input from the subject as recorded data. Created technical documentation for the system and trained an audiologist to run the testing on subjects.Managed and filed Quality Assurance Inspections of product parts in medical device industry. Managed Inspection Team during FDA audit

New Brunswick, Nj, Us

Mentored the Johnson & Johnson-sponsored high school USFIRST robotics team. Worked closely with Johnson & Johnson engineers, high school parent/teacher volunteers, and machine shop employees, to guide the students through concept, design, fabrication, testing and deployment of their robot.Worked in the consumer products division designing and prototyping a new testing device using complex 3D modeling in Solidworks. Scheduled meetings and corresponded via email regularly.

Dulles, Virginia, Us

Designed and built a remote-controlled demonstrator vehicle for NIITEK’s Ground-Penetrating RADAR technology under contract from the US Department of Defense, in conjunction with a staff engineer.