Manage product initiatives to improve administration user scenarios on the Workato platform.

- Led the digital product platform for electrical commercial vehicles, serving owners, fleet managers, drivers, technicians, and integrators. Oversaw the entire IT product development lifecycle, from identifying user needs and requirements to prototyping, testing, and continuous improvement.- Conducted in-depth interviews with a focus group of potential users every six months to demonstrate applications and gather feedback and valuable insights on potential issues from users.- Deeply integrated with technical teams who provide telemetry signals from the vehicle as the base for creating user-oriented vehicle data: tracking, utilization, uptime, energy consumption, etc.

Played a pivotal role in transforming the interface of "Gosuslugi.ru," the website and mobile app for public services in Russia, into the most popular and recognisable one in the country. As result, 80% of the country's residents now interact with the state through this platform to receive government services, making it the go-to destination for millions of users.Worked closely with the development team to improve the platform's features, user experience, and performance, making it a reliable and user-friendly portal for accessing government services.

Management of the IT Government Projects

Served as a part of crisis managment team, optimizing costs and supporting the anti-crisis plan as head of PMO in the banner advertising platform. Managed migration of infrastructure, products and user data during the company's merger and acquisition (M&A) projects with another firm offering an e-commerce platform.Successfully navigated the crisis and facilitated the merger with Rambler, a leading internet media holding in Russia. Our advertising technologies were integrated into Rambler's platform, supporting the banner advertising for the all media of the company.

Implement new mobile technologies before they became mainstream.Managed the development of several desktop and mobile software products at the top internet company in Russia, including the mail and chat mobile app for all major platforms such as Symbian, Windows Mobile, iOS, and Android.Oversaw the launch of the company's search, weather, and traffic widgets for Android and Symbian.

Improve all types of customer care services: call center, support, accounting, VIP, pre-sale and so on.