Joshua Dixon Email and Phone Number

Proactive and results-driven Operations Manager that oversees our daily operations and ensure efficient and effective processes across the organization. Strong leadership skills, a solid understanding of operational best practices, and the ability to implement strategies that drive growth and improve performance. Oversee special projects, ensuring timely completion within budget constraints.

As the Marketing Operations Manager I am responsible for trailblazing a new process around channel-aligned ‘sales plays’ for both Channel partner accounts and Channel led end-user accounts. The role works extensively with Channel and Segment marketing teams, sales leadership, and with the COC/Product teams around designing both the overall process for Channel Plays and executing the quarterly roadmap once developed. In this role I am comfortable working and leading via persuasion, as this role has to juggle several groups of stakeholders with different objectives and priorities. Attention to detail, along with the ability to grasp and translate outbound capabilities into sales team benefits is crucial.

Responsible for architecting, quoting, and selling Server, Networking, Extended Technology (ET aka Enterprise S&P) Heritage Dell (hDell ) Storage and engaging data center specialist for Hyper Converged (HCI: VxRail , Rack, Nutanix ) with focus on Compute & Networking solutions. Builds and maintains customer, both internal and external, relationships by providing leadership and guidance for data center computing solutions while ensuring there is always a rapid, accurate response to customer needs via email or phone.• Qualifies Compute and Networking sales opportunities in terms of customer technical requirements, competition, decision making process and funding.• Prepares detailed product specifications for the purpose of selling high end Compute and Networking products and solutions• Maintain technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers• Requires strong sales acumen to grow existing customer share of wallet, and gain new buyers• Assists in new account development and/or expanding existing accounts• Leverages cross functional resources to achieve results/meet customers/partners needs• Participate in ongoing development to maintain industry insight, technical and sales acumen.

Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best termsDetermine clients’ needs and financials abilities to propose solutions that suit themIntermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealingPerform comparative market analysis to estimate properties’ valueDisplay and market real property to possible buyersPrepare necessary paperwork (contracts, leases, deeds, closing statements etc)Manage property auctions or exchangesMaintain and update listings of available propertiesCooperate with appraisers, escrow companies, lenders and home inspectorsDevelop networks and cooperate with attorneys, mortgage lenders and contractorsPromote sales through advertisements, open houses and listing servicesRemain knowledgeable about real estate markets and best practices

Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best termsDetermine clients’ needs and financials abilities to propose solutions that suit themIntermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealingPerform comparative market analysis to estimate properties’ valueDisplay and market real property to possible buyersPrepare necessary paperwork (contracts, leases, deeds, closing statements etc)Manage property auctions or exchangesMaintain and update listings of available propertiesCooperate with appraisers, escrow companies, lenders and home inspectorsDevelop networks and cooperate with attorneys, mortgage lenders and contractorsPromote sales through advertisements, open houses and listing servicesRemain knowledgeable about real estate markets and best practices

Responsible for developing and maintaining new business in the state of Tennessee (and surrounding areas if available). Responsible for completing an entire sales cycle - from initial contact to the closing of the deal - for all FusionStak products. Other duties include: tracking sales progress within Pipedrive sales management software; developing new marketing ideas in conjunction with the sales team and management; attending appropriate conventions and association conferences; generating sales leads by using existing professional sales networks, warm lead introductions, cold calls & personal sales calls; online demonstration of various software solutions and any other functions that may be dictated by changing market conditions and new product offerings.

Managing a team of Inside Sales Representatives in our Medium Business space covering the south central U.S. Communicates and executes on sales strategies, oversees training and development of the team. Promotes collaboration and accountability to meet team goals. Actively collaborates with cross functional teams to increase productivity and profitability. Manages the hiring, staffing and maintaining of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members.

Primarily focused on growing the Dell Value- added Reseller Program through enterprise growth. Utilizing heavy IT and training background to teach and promote the value of DELL to our Channel Partners. Other job functions include sales pipeline forecasting, product demos, pricing analysis/negotiation, channel partner relationship management, building of complex IT infrastructure solutions to meet the needs of customer’s environments.

Relationship sales driven with in Dell’s Large Enterprise Segment. Customers spending 1- 40million per year, requiring “white glove” treatment. Working with highly trained engineers, acting as a solutions architect building an enterprise blueprint of a customer’s infrastructure, and growing IT spend by 15% YoY. Subject matter expert in Salesforce.com. Team leader in developing mentorship training and the building of an enterprise lab for the Nashville site.

This position requires a working knowledge of IT infrastructure and a strong sales pitch of Dell’s Efficient Enterprise. Primarily engaged on discovering new opportunities within an acquisition account set. Strong organizational skills, the ability to delegate, and work closely with cross functional teams is a must. Ability to listen, de-escalate, problem solve, and generally think outside the box in order to win over accounts and develop an ongoing lasting relationship.

Traveling 75% of the year to customer’s sites for product demos, hands on training of their database software and hardware purchased. Training is in depth within customer inventory tracking, purchasing and distribution. Managed and configured SQL 2005 server and database for each individual unique customer store location. Remote support calls and troubleshooting of Point of Sale software and hardware issues, which relied on the usage of Remote Desktop, PC Anywhere, and WebEX. Heavily focused on HEAT software usage, and Microsoft CRM.

Negotiated pricing and purchasing of all IT related equipment from all IT vendors. Maintained and replenished all inventory assets which include: Desktops, Laptops, Neoware Smart Terminal, printers, cabling and toner. Controlled imaging of desktops and laptops that were to be deployed to our various users throughout our field and corporate environment. Created and administered physical inventories of corporate office purchased equipment that was housed for deployment from IT warehouse. Maintain adequate inventory levels so that there were no out-of-stock situations. Met with accountants each week to discuss inventory audit discrepancies. Managed warehouse support staff and schedules. Warehouse was a 3 million dollar terminal.

Imaged, configured, and deployed all PC, Laptops, Printers, software and all other computer related equipment. Maintained and configured companywide Time Clock Server and Time Clocks using Accu-time Time Clock software. Maintain user accounts and permissions via Active Directory and SMS also maintained user accounts on NT Domain authentication. Created and maintained accurate records of all support calls using HEAT call tracking software. Troubleshoot networking connectivity: Cabling, Routers, firewalls, and Cisco VPN.