Josh Fitzgerald Email & Phone Number

United States

• Acted as the product lead for a court-integrated online payment & case resolution platform, facilitating over $63 million in court transactions over my tenure
• Contributed as the liaison between the scrum team (engineers and QA) and all other areas of the business unit, including marketing, sales, support, implementation, client success, and leadership
• Led product demonstrations to existing and prospective clients operating in a variety of regulatory environments, increasing client… Show more
• Led product demonstrations to existing and prospective clients operating in a variety of regulatory environments, increasing client count by +440% from January 2023 to August 2024
• Created dashboards and metrics of product performance in Excel, PowerBI, and Google Analytics to communicate product success and vulnerabilities to management to use as evidence for resource allocation decisions
• Managed product roadmap by translating functional business requirements from qualitative and quantitative user data into detailed acceptance criteria for UI, API, and Database-related engineering tasks

• Determined product requirements through qualitative and quantitative data sources from users (A/B tests, page interactions, user tests, and feedback sessions)
• Managed and administered team’s Jira Project, creating epics, user stories, and tasks with appropriate acceptance criteria, mockups, and technical documentation for developers’ reference when working assigned tickets.
• Contributed in daily stand-ups and bi-weekly internal sprint demos, retrospectives, and planning… Show more
• Contributed in daily stand-ups and bi-weekly internal sprint demos, retrospectives, and planning sessions
• Created ad-hoc product prototypes and data visualizations, using Figma and Tableau, to communicate product design and performance to developers and stakeholders Show less

• Collected and cleaned pandemic, economic, and non-pharmaceutical intervention data to use in a Dynamic Stochastic General Equilibrium (DSGE) and Dynamic Factor (DFM) combined model assessing COVID-19-related impact on.
• Created appendix and codebook for the research paper to document the 50+ variables used in the model, including their sources and the methods used to derive their values

• Gathered qualitative research data from key stakeholders within a local college to understand decision context and evaluate the best use of a recently acquired 18,000 sq/ft building in downtown Santa Barbara
• Generated decision alternatives to present to the college’s executive team to ensure optimal decision quality for the $5 million renovation project
• Provided quality assurance testing on Excel model that DLab recommendation was based on
• Forecasted the college’s off-campus… Show more
• Forecasted the college’s off-campus program enrollment based on student demographic changes and preferences in R and Excel to aid the college in creating consistent revenue through off-campus programs Show less

Santa Barbara, California, United States

• Oversaw 28-32 students to create and facilitate a safe and productive residential living environment
• Consulted with Resident Director to ensure goals are in alignment and delivered upon effectively
• Took part in a curriculum focused on emotional health, sexuality, and race
• Created and facilitated hall and section events to promote core tenants of the residence life mission statement

Santa Barbara, California, United States

• Facilitated tours ranging from 2-12 prospective students and family members, showcasing and marketing various aspects of Westmont
• Managed and oversaw the schedule of visiting families and 6 admissions counselors
• Maintained and extended contact to 100+ prospective students via phone call and updated records in Salesforce

• Screened machine learning field predictions against actual invoice information to validate accuracy and precision of the machine learning model
• Communicated product deficiencies to development team and product manager for future improvements to user experience and machine learning software

Santa Barbara, California, United States

• Created APEX programs with DML (Data Manipulation Language) and SOQL (Salesforce Object Query Language) to automate back-end data processes in Salesforce
• Built web applications in Lightning Web Components consisting of Javascript and HTML that interact with Salesforce data
• Conducted user-testing to ensure UX and UI design meet project specifications

• Implemented client asset allocation strategies with a financial advisor to ensure a successful transition from accumulation to distribution phase
• Informed clients of tax and estate planning methods to best meet retirement and philanthropic goals

Master Of Science - Ms, Computational Analytics

Taking preliminary coursework for accelerated students prior to my official start date with my cohort in January, pursuing advanced.

Bachelor'S Degree, Data Analytics And Economics & Business Double Major, Graduate

Activities and Societies: ~ • Admissions Ambassador • Resident Assistant • Investment Academy Co-President • Decision Lab Analyst • Center.

High School Diploma

Activities and Societies: ~ • Summa cum laude • Admissions Ambassador President • Local/Global Service Outreach Team • National Honors.