Joshuah Boardman Email & Phone Number

- Spearheaded the development of an advanced Work Order and Billing Automation system, ensuring seamless synchronization between ServiceNow and a dedicated SQL Server database. Enabled real-time updates for effective field service coordination, implemented efficient data synchronization through SOAP and REST requests, and direct database queries, along with leveraging ServiceNow Mid Servers. Utilized a technology stack including JavaScript, SQL, AWS Lambdas, and the ServiceNow platform to enhance data management and operational workflows.

Huntsville, Alabama, United States

- Played a key role in the conceptualization and development of "Golden Button," a Business Management Application that streamlined customer onboarding, enhanced business application and service management, featured a dynamic service portal, and secured international contracts with leading companies in Germany, India, and Australia. Leveraged JavaScript, AngularJS, and the ServiceNow platform for robust functionality and user-friendly design.- Led the development and ongoing maintenance of a pivotal Call Center Statistics Dashboard, leveraging React and Vite for an intuitive front-end experience. Enabled real-time access to key metrics, enhancing call desk workflow efficiency, and seamlessly integrated with the ServiceNow backend for streamlined data management and retrieval.- Worked on the development of versatile Kiosk Applications, including an Image Map Overlay app for customizable image tagging and an Image Display app with carousel functionality, using cutting-edge technologies such as React, TypeScript, and Electron. Implemented AWS shadows for state management, ensuring real-time data synchronization and optimal performance.