Jonathan Howard Email & Phone Number

Texas, United States

• Lead Quality Engineering through Manual and Automated Testing for AMI Products across Desktop and Mobile environments.
• Develop and Implement a C# Automation Test Framework using Selenium and Appium.
• Write and Update Test Cases for Regression and Release Testing.
• Ensure Requirements Traceability using Azure Devops.
• Perform Accessibility Testing to ensure compliance with WCAG, ADA, and Section 508.
• Develop, Update, and Run C# Programs for REST API Integration between Zendesk, Azure DevOps, and AMI Products.

Texas, United States

• Led a Voice and Messaging Team's transition from traditional Waterfall to Agile methodologies, utilizing Kanban and Scrum as part of a SAFe Agile Release Train.
• Enabled Story Mapping Sessions for the team's vIVR solution, enhancing product understanding and planning.
• Facilitated the team's daily meetings, refinement sessions, and retrospectives, fostering effective communication and continuous improvement.
• Identified and removed impediments, escalating issues as necessary to maintain project momentum.
• Administered JIRA and ZEPHYR for the team, optimizing project tracking and management.
• Coached the team on effective backlog management, improving productivity and workflow.

Texas, United States

• Facilitated Retrospectives, Daily Scrums, Refinement Sessions, Planning Sessions, and Reviews for four Scrum Teams, promoting Agile practices and team collaboration.
• Partnered with Executive Leadership to coordinate Agile implementation in a scaled environment, aligning team efforts with organizational goals.
• Administered the Agile Management Office and coordinated with Agile Coaches to provide support for Scrum Teams in a scaled environment, fostering an Agile culture across the organization.
• Established a Scrum of Scrums to coordinate across multiple teams, ensuring continuous improvement of the Agile approach.
• Mentored Junior Scrum Masters and provided coaching throughout the organization on Agile values and principles, nurturing an Agile mindset.
• Migrated multiple Scrum Teams from JIRA to Azure DevOps and provided training on system functionality, ensuring smooth transition and team adaptability.

Plano, Texas, United States

• Provided Scrum theory, practices, rules, and values to over six teams, fostering an Agile mindset.
• Guided teams through transitions from Waterfall to Scrum or Kanban, ensuring smooth and effective change management.
• Spearheaded Quality Assurance by integrating a Selenium Automation Framework, enhancing the efficiency and accuracy of the Automation Engineering team's testing.
• Produced and presented transparency reports to leadership, providing valuable insights into team performance and project progression.
• Provided teams with techniques for effective product backlog management using JIRA and Trello, enhancing project tracking and workflow.
• Facilitated Scrum team events, promoting collaboration and continuous improvement.

Irving, Texas, United States

• Became proficient in writing and executing Selenium Automation Test Scripts using the Java Framework provided by the Automation Test Lead.
• Assisted in building and maintaining the QA Test Metrics Dashboard.
• Provided Scrum theory, practices, rules, and values to a Scrum team during Agile Transformation, fostering an Agile mindset.
• Equipped this Scrum team with techniques for effective product backlog management using Microsoft Team Foundation Server, enhancing project tracking and workflow.
• Facilitated this Scrum team's events, promoting collaboration and continuous improvement.
• Helped identify and remove impediments for this Scrum team, maintaining project momentum.