Joshua Hinderer Email & Phone Number

Kissimmee, Fl, Us

Maitland, Florida, United States

• Technician in cybersecurity for support and help desk resolution, as well as application updates and maintenence for built in library support.• Assisting partners in adopting a zero trust, default deny philosophy through application allowlisting and interaction control policies.• Providing immediate support to partners through a live chat or video conference with guidance to using the ThreatLocker service in MSP or enterprise environments, assisting clients in securing thousands of… Show more • Technician in cybersecurity for support and help desk resolution, as well as application updates and maintenence for built in library support.• Assisting partners in adopting a zero trust, default deny philosophy through application allowlisting and interaction control policies.• Providing immediate support to partners through a live chat or video conference with guidance to using the ThreatLocker service in MSP or enterprise environments, assisting clients in securing thousands of endpoints within their networks. Show less

Orlando, Florida, United States

• Providing AT&T's premium services while performing customer support in a high volume call center. • Usage of multiple systems and tools to order and track equipment, manage accounts, and troubleshooting devices.• Offering premium services for integrated solutions to customers to maintain sales quotas and enrichen customer's daily lives.

Orlando, Florida, United States

Drhum Club Kantine at Loews Sapphire Falls Resort• Poolside service for finer food and beverage options• Maintaining multiple tabs throughout several hours of consistent poolside service• Constant usage of guest names for personal interactions and connections• Making a difference in all guest interactions with a strong focus on positive feedback in reviewing services

Orlando, Florida, United States

Bartender and server at Antojitos, City Walk's authentic Mexican restaurant• Thematic experience for guests to feel a new adventure through authentic Mexican atmosphere and cuisine• Knowledge of the extensive cocktail list using fresh ingredients for craft margaritas and beverages• Extensive Universal and all venue knowledge to provide guest assistance outside of restaurant

Orlando, Florida, United States

Bartender, Server, and barback for 39' Poolside Bar and Grill and Club 39' at the Rosen Plaza Hotel• Provide a casual, yet sophisticated, dining or cocktail service out by the pool• Bartender and server for small and large buyouts and event functions• Bartender for high volume club nights and parties, speed with great service!

Lake Buena Vista, Florida, United States

Server at Olive Garden's highest traffic location in the Orlando area• Suggesting, informing, and endorsing products for maximum sales• Maintaining professionalism and utmost hospitality for all guests• Ensuring guests receive service that exceed expectations

Orlando, Florida Area

Ensured the safety and well being of all guests staying at or using any of the 2400 rooms or 4000 square feet of convention space between the two hotels. First responder to medical emergencies, investigations, suspicious activity, and potential hotel hazards. Surveillance of CCTV, primary outside contact through telephone, monitoring primary employee access points, and keeping an accurate inventory of all hotel keys. Extensive report writing and log keeping for all hotel activity and incidents.

Lake Buena Vista, Florida

The Wave in the Contemporary Resort – First point of contact for all guests, personally greeted with a friendly and welcome posture, completed reservation check ins while making sure the guests had all accommodations taken care of for their meal. Engaged personal conversation with all guests while seating them at their table and placed menus while providing basic meal information. During high volume serving, I would bus tables with efficiency and care. All guests were left in good spirits for… Show more The Wave in the Contemporary Resort – First point of contact for all guests, personally greeted with a friendly and welcome posture, completed reservation check ins while making sure the guests had all accommodations taken care of for their meal. Engaged personal conversation with all guests while seating them at their table and placed menus while providing basic meal information. During high volume serving, I would bus tables with efficiency and care. All guests were left in good spirits for their server to take care of following my departure. Show less

Tallahassee, Florida Area

Employed at the Governor's Square Mall. Provided support for patrons, tenants, and mall management. Answered calls incoming to the mall property asking for assistance or general customer support. Enforced property policies and provided a safe environment for everyone on the property. Maintained a secure property ensuring a minimal crime or safety risk on site. Trained and proficient in being a bike, overnight, or club car officer. Trained in the use of handcuffs, self defense, and OC spray.

Tallahassee, Florida Area

Security organization that provides venues, such as Doak Campbell Stadium, with security and crowd management. Personal relations between the patrons of the event and management of the facility. Provided support and service to patrons and tenants. Enforced property policies and provided a safe environment for everyone on the property. Ensured personal property was inspected before allowed within the venue.

Tallahassee, Florida Area

Sandal kiosk in the Governor's Square Mall. I worked by myself handling replenishment, being cashier, cleaning, organizing, customer service, and placing orders for customers. Opened the shop up in the morning and closed it at night, responsible for cash handling and storage.

Tallahassee, Florida Area

Sandal shop that deals in the sales of sandal merchandise. I worked by myself handling replenishment, being cashier, cleaning, organizing, handling all customer service, and placing orders for customers. Opened the shop up in the morning and closed it up at night, responsible for cash handling and storage.

Cyber Defense Professional Certification, Cyber Defense

Instruction through HackerU at University of Central Florida for cybersecurity. Class details and introduces students to the essentials.

Associate Of Arts (Aa), General Studies

General studies. Planned transfer to University of Central Florida for cyber security and computer engineering.

High School Diploma, General Studies

Activities and Societies: NJROTC, Advanced Placement Lincoln Naval JROTC for 4 years, graduating as the Commanding Officer and receiving.