Joshua Sutton Email & Phone Number

Pittsburgh, Pa

•Manage geographically diverse datacenters and high-speed connectivity between locations•Deploy and manage storage for our IdealCloud operations utilizing Nimble, Compellent, Equallogic, and NetApp storage•Deploy, manage, and upgrade physical compute resources for our IdealCloud operations using VMware and Hyper-V hypervisors•Assist with deploying and managing hyper-converged infrastructure with Nutanix•Assist in managing a multi-node and spur fiber ring around the Pittsburgh and Phoenix areas to improve client access to their IdealCloud infrastructure and other public clouds•Interface with clients for onboarding into the IdealCloud for resource provisioning, server and software migrations, site to site connectivity, and backup solutions•Deploy, configure, and manage backup solutions for cloud clients using Veeam software and Barracuda Backup appliances•Develop, implement, and test disaster recovery solutions for maintaining internal operations as well as creating disaster recovery plans for on-premise and IdealCloud clients•Responsible for managing internal office infrastructure for building security, building surveillance, printers, and end users devices•Implement and manage Active Directory, Exchange, SQL, Skype for Business, VMware Horizon DaaS, Secret Server, Duo MFA, and Solarwinds Monitoring Platform•Responsible for reviewing new technologies and services in an expedient manner to meet rapid go to market needs of a managed service provider.

West Mifflin/North Versailles

•Provided Tier 1 & 2 support via phone and onsite for a variety of clients ranging from small businesses and non-profits to large enterprises•Performed off hours updates, upgrades, and new hardware implementations for servers and end user devices•Began providing internal support to end users•Assisted in managing existing internal infrastructure, tracked assets, and developed internal upgrade plans

Greycourt & Co., Inc.

•Supported 49 staff members across 4 different offices thru Citrix and Terminal Services•Troubleshot hardware and software issues•Maintained the client’s network and resources with assistance as needed from peers

The Professional Services Associate‘s primary functions will be to effectively participate in the launch of new customer sites and support Landslide’s customers on the use of the company’s applications. Support includes site navigation and basic troubleshooting as well as interfacing with other Landslide teams to deliver world-class service to customers. The Professional Services Associate will provide complete satisfaction with all customer interactions. This position reports to the Manager, VIP and Support Services.

•Sold computers and office related items

•Retrieved carts from the parking lot•Returned them to the cart alley at the store entrance•Maintained appearance of exterior front entrances of the store

•Performed electrical tests on ceramic tubes after production•Banded tubes on the interior and exterior as necessary•Plated ceramic tubes•Completed visual inspection of ceramic tubes after plating

Started as a Dish Machine Operator (DMO). Moved from DMO to Buffet and moved from buffet to cook. Also cashiered and waited tables when necessary. Trained new staff members in whatever area they were working in but usually worked Buffet or cook.

It, Network Security And Computer Forensics

Graduated with Honors

High School Diploma, Electronics Engineering Technology

Activities and Societies: National Technical Honor SocietyStudied Electronics Engineering and IT

High School Diploma

Activities and Societies: Club Crossroads-Vice President Eagles Stage CrewGraduated with Honors