Took on a large team of legal assistants and paralegals in a debt collection program across multiple jurisdictionsSupported multiple attorneys in 25 states providing document generation and filing support in 25 states.Provided post-judgment action support and processing in accordance with Civil Procedure, the Federal Debt CollectionsPractices Act, and other applicable law.Increased efficiency and morale through leadership and strategy changes, generating 2.5 million dollars in post-judgmentadjudication.Produced multiple production reports to track performance.Produced invoices for clients according to contracted rates, and processed invoices from vendors.Managed special cases and processes for multiple attorneys in regard to FDCPA complaints, contested litigation, alleged identity fraud, provided summaries of case history to attorneys. Drafted and filed Applications for Writ of Garnishment. Calendared related hearings.

Podcast host, manager, director

Drafted Attorney issued writs of wage and bank garnishments, in compliance with regulations. Filed documents with courts, kept database of court filing fees up to date. Processed Garnishment Answers and other incoming mail.Wrote and implemented the policies and processes for filing Foreign/Sister State Judgments in appropriate court jurisdictions, both e-filing and mail filing.Wrote and implemented the policies and processes for filing Allegations and Interrogatories in regard to non-compliant garnishees, prepared and provided hearing packets for attorneys. Implemented procedure changes to increase filing, decrease factual errors, and decrease potential liability.

Account management, Sales, and Customer Service

I worked in sales and Custmer service.