Joy Das Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

• IT Operation & Transition manager for infrastructure and application services for Microsoft Windows, Azure, AWS, GCP, Cloud Security, Application, Pivotal Cloud Foundry, Cloud Computing platforms (IaaS / PaaS / SaaS/StaaS/Devops/RI) services Consulting, Solution Design.• Upsell, Development, Deployment of Solution for new business opportunity including various J2C Migration, Build & Design, Transition, Operation & Project management Methodologies and framework.• 19+ Years in Progressive Roles with Large and medium global enterprise projects in related technology (Transition, Transformation, build, operation) global platform. • Demonstrated abilities in leading and managing large cross-functional teams in matrix environment as well as onsite and offshore delivery model and methodology in public/private/hybrid cloud and on-prem environment.• A strong team player with excellent analytical, problem solving and interpersonal skills.• Proficient in selecting and recruiting resources, motivating & training team members, conducting performance review & appraisals and ensuring career development.• Drive innovation & research in cloud operations (Azure, AWS, VCP, GCP)• Develop systems to invest, analyze, and take automated action across real-time feeds of high-volume data• Build and develop intellectual property through the research and implementation of new approaches in Devops, RPA, CI-CD, PaaS, Disaster recovery (ASR, Zerto, Commvault).• Align and own the architectural roadmap for cloud-based solutions that balances needs including scalability, reliability, performance and cost-effectiveness.• Lead the reconciliation of technical and business requirements as they relate to the cloud• Dive deep into existing architectures to understand their full scope. Decompose current and desired new functionality to appropriate service / microservice level.

Hyderabad, Telangana, India

 Building new servers (Windows), Server Operation Management, vendor coordination, Datacenter Operation for windows servers, Active Directory, IIS, Clustering, SMS patch management, DFS and includes almost all infrastructure support for windows and also project Management. VMware Vsphere 4.0 project handling includes creation of new farm, datacenter, Configuring HA & DRS clusters, Vmotion, Datastore handling, Upgrading from 3.x to 4.x, Worked closely with 500 + servers P2V& V2V, Also setup and management of Vcenter etc.  Working on Storage data migration from EMX DMX 3000, CX700 to Hitachi for almost about 400 + servers includes SQL cluster, Exchange, File servers etc.

Hyderabad, Telangana, India

 Datacenter operations for 16,000 Microsoft servers worldwide. Hardware & Windows Operating system support for HP, Dell, IBM servers. Active Directory support. Clustering support ( Fail-over & NLB) ISA proxy support, File share issues (DFS), IPSEC and any break-fix issues related to Windows OS. Worked Purely on ITIL based framework and involve Microsoft research team as next level of escalation.

Hyderabad, Telangana, India

 Managed 4,000 servers worldwide in different datacenters. Worked as a corporate consultant & shift Lead. Server hardware/ Microsoft operating system Installation, upgrades & troubleshooting to all major GE businesses and external multinationals. Troubleshooting on Active Directory, Provide support to Microsoft clustering, Tivoli client end installation & troubleshooting, VMware & Veritas technologies and also familiar with Storage technologies (EMC, HP). Achieved great level of success in Vendor and customer relationship. Excellent communication and interpersonal skill and proven ability to communicate effectively executives, management, customers and staff. Possesses contagious enthusiasm toward the achievement of organizational objective and integrity.

Kolkata, West Bengal, India

 Managed HP Servers, PC, Network devices (Cisco & Nortel) VSAT technologies for Hughes Escorts, Bharti Broadband Networks Ltd. Worked as a team member in Dept. of Income Tax (DIT)  Worked in BSNL North-East WAN CCN Project includes support connecting Mobile billing across the Noth-east & eastern parts.

Kolkata, West Bengal, India

 Leased Line/ISDN router configuration & troubleshooting Helpdesk technical support for mantra Online (ISP) Cisco router configuration & troubleshooting VSAT technologies (TDMA, PAMA, DAMA, BIT)Successfully worked for ITC Ltd. As a WAN support Engineer and also provided support for Reliance Telecom, Glaxo smithkline, Bharat Petroleum, TCG Refinery, Dabur, LG Electronics, NIIT etc.

Information Technology

PG - IT

Post Graduate It, Information Technology

Activities and Societies: Cricket