Joy Mann Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, Pennsylvania, United States

As Senior Administrative Coordinator, my role is to manage administrative tasks and responsibilities within the Safety21 University Transportation Center. This includes responsibilities such as:-Plan and implement meetings and events, including travel and reimbursements for attendees-Submit and reconcile financials and expense reports through Oracle.

Pittsburgh, PA

As the assistant to the new business case manager, my role is to manage all aspects of new cases from trial underwriting to formal placement. This includes responsibilities such as:-Data entry in SalesForce (database)-New-case set up (files & on IBC systems)-Order/follow-up on client medical records & insurance physical exams-Coordinate forms for client.

Pittsburgh, PA

-Collaborated with other administrative team members, human resources and the finance department on special projects and events.-Managed desktop publishing and proposal and memo typing.-Generated lists of properties that were compatible with buyers' needs and financial resources.-Wrote contract documents, purchase agreements and closing.

Bridgeville, PA

-Handled accounts receivable and reconciled delinquent accounts.-Handled inside sales to gain new business for the company.-Prepared invoice audits to show prospective customers how to save them money over competitors.-Maintain/run office in managers/owners absence.-Developed, implemented and monitored programs to maximize customer satisfaction.-Improved.

Recorder Of Deeds

-Reconciled money each day for Allegheny County recording fees and transfer taxes.-Interviewed, hired and trained new quality front end clerks and data entry specialists.-Greeted and directed visitors/customers to their destination and provided general information.-Input over 800 mortgages and deeds on a daily basis.-Performed faxing, photocopying and.

Coraopolis, PA

-Called appraisers and customers to schedule appointments.-Ensured quality control and satisfaction of all appraisals.-Collected customer feedback and made process changes to exceed customer satisfaction goals.-Made reasonable procedure exceptions to accommodate unusual customer requests.

Bachelor Of Science - Bs, Psychology, 4.0

Associate’S Degree, General Studies

Education record