As Senior Administrative Coordinator, my role is to manage administrative tasks and responsibilities within the Safety21 University Transportation Center. This includes responsibilities such as:-Plan and implement meetings and events, including travel and reimbursements for attendees-Submit and reconcile financials and expense reports through Oracle system-Manage calendar and coordinate travel, expenses, and reimbursements for the Executive Director of the U.S. Department of Transportation National University Transportation Center-Coordinate large-scale U.S. DoT summits and symposiums, including budgeting, reservations, and reimbursements-Assist with the preparation of semi-annual reports in accordance with the U.S. DoT requirements-Schedule, coordinate, and execute Smart Safety Connection seminars (both on campus and virtual), including budgeting

As the assistant to the new business case manager, my role is to manage all aspects of new cases from trial underwriting to formal placement. This includes responsibilities such as:-Data entry in SalesForce (database)-New-case set up (files & on IBC systems)-Order/follow-up on client medical records & insurance physical exams-Coordinate forms for client signature-Complete and submit new business cases (formal and informal applications)-Follow-up and coordinate offers with multiple life insurance carriers-Generate reports from SalesForce for inter-office distribution-Process policies for client delivery-Process policy delivery requirements to carriers for case placementI am also responsible for the day-to-day functions of the office with responsibilities such as:-Act as the point of contact between the executives and internal/external clients-Undertake the tasks of receiving calls, take messages and routing correspondence-Handle requests and queries appropriately-Maintain diary, arrange meetings and appointments and provide reminders-Make travel arrangements-Take dictation and minutes and accurately enter data-Monitor office supplies and research advantageous deals or suppliers-Produce reports, presentations and briefs-Develop and carry out an efficient documentation and filing system

-Collaborated with other administrative team members, human resources and the finance department on special projects and events.-Managed desktop publishing and proposal and memo typing.-Generated lists of properties that were compatible with buyers' needs and financial resources.-Wrote contract documents, purchase agreements and closing statements.-Assisted in developing marketing material for properties.-Gathered, distributed and maintained all the materials for marketing plans.-Advertised properties to the general public via networking, brochures, ads and multiple listingservices to maximize exposure.

-Handled accounts receivable and reconciled delinquent accounts.-Handled inside sales to gain new business for the company.-Prepared invoice audits to show prospective customers how to save them money over competitors.-Maintain/run office in managers/owners absence.-Developed, implemented and monitored programs to maximize customer satisfaction.-Improved service quality and increased sales by developing a strong knowledge of company'sproducts and services.-Provided detailed monthly departmental reports and updates to senior management.

-Reconciled money each day for Allegheny County recording fees and transfer taxes.-Interviewed, hired and trained new quality front end clerks and data entry specialists.-Greeted and directed visitors/customers to their destination and provided general information.-Input over 800 mortgages and deeds on a daily basis.-Performed faxing , photocopying and filing duties.-Assisted supervisor with special projects

-Called appraisers and customers to schedule appointments.-Ensured quality control and satisfaction of all appraisals.-Collected customer feedback and made process changes to exceed customer satisfaction goals.-Made reasonable procedure exceptions to accommodate unusual customer requests.