Joy Nelson Email & Phone Number

8133 Mesa Dr Unit 200 Austin, Tx 78759 United States

• Provide dynamic and comprehensive leadership to administrative staff members responsible for supporting 140+ employees spanning two restaurant locations, including managing schedules. • Oversee all aspects of day-to-day office operations, such as accounts payable, accounting, payroll, human resources, health plan administration, and receipt and cash processing.• Promote the development of a positive and knowledgeable work environment by hiring and evaluating all administrative employees, providing additional coaching and feedback as needed.• Streamline operations by developing and implementing detailed procedures for record retention, protection, transfer, retrieval, and disposal.• Conduct in-depth report analysis to summarize information, identify trends, and monitor variances.• Develop and communicate data-driven solutions to owners and the restaurant General Manager. • Ensure compliance with established state and federal regulations by verifying that the company is following legal and ethical practices, developing compliance programs, reviewing company policies, and communicating potential risks to leadership teams.• Contribute to high-level decision making by participating in weekly meetings focused on reviewing data and developing strategies.• Expand personal and professional skills by proactively participating in ongoing administrative trainings facilitated by third-party sources.

Austin, Texas, United States

• Maintain responsibility for paying invoices and managing vendor accounts in accordance with established standards, processes, and best practices. • Assist in the preparation and analysis of company budgets and conduct P&L audits for the accountant.• Tasked with filing monthly, quarterly, and annual sales and payroll taxes and managing end of year 1099 preparation.

Austin, Texas, United States

• Chart the successful development of ACA compliant healthcare management processes from the ground up and implement standards to ensure eligibility and ongoing stability compliance for employees.• Cultivate and maintain positive working relationships with owners and insurance representatives to support health plan selection decisions.

Austin, Texas, United States

• Manage and prepare payroll functions for 140+ employees spanning two restaurant locations.• Act as a subject matter expert regarding Department of Labor regulations for leadership teams.

Austin, Texas, United States

• Tasked with processing daily credit and cash receipts for two restaurants.• Generate sales reports for the payroll and accounting departments.• Identify and resolve credit card processing errors and discrepancies in server checkout reports.