Joy Sanjan Email & Phone Number

* Business requirement gathering with the end users, liaise with various stakeholders and understand their need to be able to understand the products and packages existing after a thorough comparison, evaluation keeping in mind the cost of implementation, maintenance, support and scalability.* Handled end to end management pf project deliverables of in house Agency Management System, GIS for integration, migration of old liner system to new product.*Lead the product development team, provide hands on support in design , solution architecture and other queries.* Delivering and implementing the project as per the scheduled deadlines, extending post implementation support of the support team as well as business users.*Mitigated Risks, managed requirements and worked with project stakeholders while managing expectations at the department and project levels.* User training, resolving user queries and handholding them in using the new system.

* Act as a bridge between different department IT Team to establish and identify interface touch points for a smooth flow of data and logic.* Managed the development of delivery and IT projects which included application development and maintenance, product customization and technology migration.*Working with business users for the requirement gathering, analysis of new requirements, brainstorm with various architects and system integrators to arrive at a cost effective, pragmatic and efficient solution to business needs.* Completing ownership and accountability of ongoing projects, develop a strategy and series of tasks, set timelines and identify owners.*Managing and leading a team of 15 members(local and offsite), allocating resources among the team members and guiding the team members during the project until final delivery.*Plan UAT & actively engage the users and responsible for quick turnaround times for the issues if any.

* Project global transition, Transformation & delivery of IT infrastructure of Deutsche bank, responsible for APAC region.* Manage service take on and operation manual responsibilities.* Transformation of all existing services with vendor support.* Delivery of program across APAC region countries(Japan, Hongkong, Australia, new Zealand, Singapore, India)* Responsible for completion for transition tests across Globe(APAC, EMEA, UK, USA)