Joy Smith Email & Phone Number

United States

Created graphic templates for future business projects, created clean, high-resolution business logos, and translated, and c designed documents, style guides, and specifications.Developed 26 workshops and 5 educational tools including authored, edited, and designed 5 booklets for online curriculum programsProvided mixed media arts, photography, graphic, and web design products and services including a clothing line, NFT design collection, interior decorating, and designsCoordinated and instructed mixed media art classes, workshops, and events for over 100 adults and 250 school-aged children, virtually and in-person within 6 statesOversaw executive operations, booked clients, communicated with potential and existing customers, updated policies, contracts, and agreements

United States

• Manages 20 classrooms on a weekly average and provides instruction to 300 students on behalf of regularly assigned teachers• Assist in media center technology duties, inventory, organizing and event planning for 300 students, 25 teachers and administrators• Assist in testing monitoring, troubleshooting technology concerns for 45 students• Provides de-escalation support for 5 students needing special education services including behavioral and emotional support• Maintains prompt and professional communication with over 45 other staff members including teachers, administrators, IT personnel, kitchen monitors, and custodial personnel.

United States

• Served an average of 25-55 customers daily by selling products and meeting customer needs through in-person, phone, email, and text communications.• Serviced 35 existing accounts, obtained orders, and established 12 new accounts by communicating with potential collaborators and vendors.• Planned and organized 75-100 weekly calls to existing or potential sales outlets and other vendors. • UX design, developer and collaborator for technical design of website, social media outlets, and designed/wrote weekly newsletters to over 800 subscribers and followers• Managed scheduling daily/weekly work and task list and duties for 4 staff members and 47 vendors. • Managed on floor inventory, trained, performed and troubleshooted manual input of new inventory into Light Speed POS system and communicated with intake staff• Maintained all inventory and legal records, contracts for vendors, and email subscribers utilizing Excel spreadsheets, Google forms, MailChimp and legal forms.• Managed backup systems for software and data on a secure hard drive.• Communicated, organized, and lead vendor and 4 community events, and 3 trainings and workshops. • Scouted weekly for vendors and potential collaborations utilizing social media leads, community referrals, and call-to-action• Administered and reviewed 145 applications for potential vendors and employees.• Provided administrative duties include writing and updating policies, contracts, agreements, and meeting Notation.• Provided technical support with setting-up and troubleshooting for accessible web conferences and live streaming for 8-10 organizers and over 300 virtual attendees. Also provided video recording and editing for after viewing.

United States

• Provided case management for a case load of 30-40 clients; and 125 collectively.• Provided mental health support and behavioral health management; psychoeducation, Motivational Interviewing; coping skills, daily life skills, and crisis management.• Provided bi-weekly wellness groups for clients.• Provided transportation for client needing support with crisis management; linkage for healthcare, housing, and food resources.• Utilized software programs for client records, updating charts, and client progress.

United States

Utilize GPS tracking system in order to manage, trace and locate drivers within their assign locations.Manage all display customer advertising, including editing and dispatching jobs, customer communication and accounts payable/receivable.Introduce and implement the GPS system for driver tracking.Field inbound customer requests, via phone, email, or fax. Compile payroll data accurately and completely for accounting to ensure employees are paid fully and accurately. Trained new employees, delegating tasks, coordinating the daily workload and scheduling, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management.

• Evaluated over 400 applicants and completed intake processing of 5-10 the residential admissions per week.• Provided transportation and communicating daily medication needs including administering and assisting in bi-weekly drug screens for 54 residents averaging 2,800 screens during the position held.• Provided Liaison service for 24 weeks by conducting weekly phone, email, and text message communications between the recovery program, drug court and transitional housing to assist in facilitating and attending weekly meetings held by Lucas County judicial courts and TASC law enforcement department.• Provided quality chemical dependency treatment according to program and agency requirements for 648 inpatients.• Provided daily basic chemical dependency education and case management that consistently directs patients toward achieving full recovery (i.e. disease of addiction, blackouts, withdrawal, effects on self and others, triggers, relapse prevention).• Adhere to and practice the OCDPB Code of Ethics for Chemical Dependency Professionals, both in the workplace and in the community.• Demonstrated competency and promotion of the use of the OCDPB Twelve Core Functions and competencies (including screening, intake, orientation, assessment, treatment planning, counseling, case management, crisis intervention, client education, referral, consultation, and reports/record keeping) and documentation for 648 inpatients under the supervision of a licensed independent chemical dependency counselor.

Prepared report of shipment forms, Performed shipment tracing,Controlling of accountable forms, Determined custom requirements, Prepared shipping documents for commercial and government carriers,Reviewed and prepared government forms, Match freight weigh bills and maintained shipment files and registers.Receive items for shipment, Classify military equipment and material for movement, Determine freight charges; carriers, classification and rates, Determine general routing requirements and security requirements, Packed item for shipping, Constructed/fabricate containers,Property identification for shipment markings;labeling and packing list,Package electostatic discharge sensitive items. Load and unload equipment and packages.

Bachelor Of Arts (B.A.), Criminal Justice And Corrections

Activities and Societies: Chi Sigma Iota, ACA

Diploma, Cosmetology, Barber/Styling, And Nail Instructor

Clinical Mental Health Counseling

Activities and Societies: ACA, Chi Sigma Iota