Joy Wilcox Email & Phone Number

Supporting students with histories of homelessness and/or housing insecurity through housing and supportive services while they pursue their degree.

• Agency administrator for multiple ServicePoint projects managing data entry, consistency, and quality across multiple platforms.
• Facilitated training and onboarding to bring all team members to a confident shared understanding of program processes.
• Innovated data collection process for program evaluation and presented it to diverse stakeholders in an accessible format.
• Managed the alteration of workflows and delegation of tasks to accommodate changing circumstances and staff turnover without negatively impacting program participant outcomes.

• Provided direct services to program participants with conviction histories, removing barriers to stable supportive housing.
• Determined participant eligibility for and referred hundreds of participants to housing vouchers and subsidized housing units.
• Collaborated with external partners, stakeholders, and research personnel, as well as spearheading intra-organizational training to drive effective project outcomes and educate parties from all backgrounds on various.
• Utilized informed consent practices to engage participants in academic research related to housing stability and recidivism outcomes based on access to our permanent supportive housing project and services.
• Engaged in hiring panels, a DEI workgroup, and was responsible for staff onboarding and cultivating community partnerships.

Eugene, OR

• Organized book discussions, academic workshops, guest lectures, and artwork exhibitions, increasing program engagement.
• Graded papers and assisted students with writing assignments, helping students succeed in Inside/Out college-level courses.
• Provided administrative support and worked collaboratively with a team balancing multiple ongoing projects.
• Assisted with classes and ran discussion groups, supporting individual transformation and improved educational opportunities.

Eugene, OR

• Served as the Teaching Assistant for the Math Department at the University of Oregon for 2 terms (Fall 2020 and Spring 2021).
• Collected, tracked, and recorded individual student and overall course grades in multiple formats for instructor’s approval.
• Maintained course LMS site including editing and posting notes for student access and entering grades.
• Received and promptly responded to student inquiries regarding grades, assignments, attendance, and course material.

Eugene, OR

• Served as the Research Assistant for Professor Mary Wood in the Legal Department the University of Oregon for the Fall Term of 2018.
• Carried out research according to protocols laid out by primary researcher and provided ready access to all data.
• Collected, recorded, evaluated, and analyzed data in connection with the Atmospheric Trust Litigation macro-approach.

Eugene, OR

• Served as an Undergraduate Fellow to Vice President of Research & Innovation at the University of Oregon.
• Conducted statistical analyses of data sets and created presentation slides and posters to present findings.
• Designed and conducted academic field research and presented findings at the Undergraduate Research Symposium in 2019.

Master'S Degree, Post-Secondary Adult And Continuing Education

Professional Certificate, Nonprofit Program Evaluation

Bachelor Of Science (B.S.), Sociology, Minor In Legal Studies, Sociology, Graduated Summa Cum Laude