Joyce Harmon Email & Phone Number

Killeen, Tx, Us

Ensured compliance with HIPAA regulations when dealing with confidential patient information.Documented all claim information accurately and consistently according to company standards.Makes timely case decisions based on service expectations as established by the client.Communicates decisions and on-going expectations with claimants and clients.

Build claims per requestRequest needed documents from physicians.Follow up on request.Ensured compliance with HIPAA regulations when dealing with confidential patient information.Documented all claim information accurately and consistently according to company standards.Adhered to strict compliance regulations when handling sensitive customer data.Ensured compliance with federal, state, and company regulations related to claims processing.Attached information to claim file.Transcribed data to worksheets and entered data into computer. inpreparing documents and adjusting accounts.Involved persons to obtain missing information.

First point contact for filing insurance claimCustomer service.Reviewed incoming documentation for completeness prior to processing claims.Provided customer service to policyholders and claimants by answering their questions, resolving disputes, and explaining coverage details.Mentored new Claims Specialists on best practices and departmental procedures.Drafted letters of denial or notification of payment in response to claimant inquiries.Explained partial and full denials for items not covered under policies.

Assisted with care of residents with Alzheimer's DementiaAssisted clients with daily living needs, including bathing and personal grooming, to maintain self- esteem and general wellness.Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Assisted with feeding and monitored intake to help patients achieve nutritional objectivesAssisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devicesChecked patient vitals such as temperature, blood pressure and blood sugar levelsPromoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Assist veterans with ADLs, vitals, chart, assist in the needs of veteransAssisted with feeding and monitored intake to help patients achieve nutritional objectivesAssisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devicesOversaw and maintained patients' rooms, group living areas and nurse stationsAnswered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Certification, Medical Billing And Coding

Certification, Clinical Medical Assisting

Certification, Nurse Assistant

High School Diploma Or Ged, General Studies