Joyce Harper Email & Phone Number

United States

Accurately gathers information in order to admit, transfer, or discharge patients.Inputs patient data, paying close adherence to both hospital and regulatory compliance.Ensures clients properly complete and sign all relevant insurance and hospital release forms.Able to remain calm, professional, and accurate in emergent situations.Insurance verifications.

Rockwall, Texas

Superb data entry skills with high accuracy.Responsible for posting and balancing charges and payments.Insurance verification and collections.Interacts professionally with physicians' offices, insurance companies, and attorneys' offices to resolve complex payment issues.Utilizes expert problem solving skills to resolve complex billing issues.

Richardson, Texas

Daily audits of offsite posting for 24 clients in three systems.Solves balance issues, while maintaining accurate logs.Researches, posts, deletes, or corrects payments and adjustments.Maintains an organized work space to allow for changing work flows.Provides timely customer service to members, providers, billing departments, and insurance companies.

• Performs various duties regarding medical billing, collection, claims adjudication, insurance verification, patient registration and payment posting.
• Ensured deductions, allowables, write offs, refunds, patient responsibilities and office policies were properly employed.
• Superb data entry skills with high accurateness
• Verify quality of service

• Problem resolution & payment collection of complex billing transactions and unpaid claims.
• Filed appeals within timely filing limits.
• Interacted with other departments, physicians’ offices, insurance companies, and attorney’s offices to resolve payment issues.
• Utilizes expert problem solving skills to resolve complex billing issues.
• Maintained a daily goal of 72 accounts.

• Followed up patient’s accounts to facilitate payment within established guidelines.
• Filed appeals within timely filing limits.
• Interacted with other departments, physicians’ offices, insurance companies, and attorney’s offices to resolve payment issues.
• Provided excellent customer service while answering patient phone calls.
• Maintained a daily goal of 40 accounts.