Joyce Maina Email and Phone Number

I am a customer service, security, and sales expert with a diploma in tourism travel and business from Nairobi Institute of Business Studies. I have gained immense experience in different fields, such as real estate, call center, and aviation, working with diverse and international clients and customers.Most recently, I was a Security agent at Swissport, where I worked with various airlines, such as Air France, KLM, Qatar Airways, Lufthansa, Turkish Airlines, Egypt Air, Etihad Airlines, and British Airways, as a document verifier and profiler. I also have a certification in AVSEC and DGR, which enabled me to perform security duties as a security agent at Swissport. In addition, I have a strong background in telesales and customer retention, having worked as a call center representative for TELCOM and MULTICHOICE products. I am skilled in negotiation, Microsoft Excel, customer service, marketing strategy, and leadership, and I am always eager to learn new skills and take on new challenges.