Implementation and maintanance of process in the Shared Service Center at MSC. Management especialized people and teams on service line; Ensure the correct applicability of procedures in the department; Work on process continuos evolution. Keep an active communication with our clients to report the scenario and status of the teams; Develop reports to the manager and control the clusters, create KPI and data analyzes. Certify the correct registration of on system knowm as TMS; Guarantee the achievements of turning aroung time of bookings, charges applicabilities and also payment terms of any charge applied on bookings; Be responsible for deliver all the demand agreed; Coordinate trainings, follow-up the staff performance searching for engage strengths nd improve their weakness; and more

Create reports, Report shipments loaded to ensure the correct applicability of legal implication of FMC. Guarantee the match of what is filed on negotiation system and manifested on Bill of Lading; Daily communication with all involved stakeholder; Identify and solve problems within deadline.

File negotiation in a local system, validade and ensure all charges are being applicable as per agreed between Pricing and Comercial; Receive queries and ensure the free time application to the customer if port of origin or destination; registration of BID, Service Contrats, Tariffs and Tier if Import or Export.

Project improvement with management team; Dashboard creation using Power BI; Erros control; Develop quality reports; Create management reports in excel; Projects focal user; Support to the management team.

Manifest Checker control; create reports; customer service; daily contact with abroad agencies; Internal revision of Custom's inspection procedure; Issue correctors on Bookings.

Booking Confirmation, validade companies on system, verify the feasibility of routes requested and best routing provided by Head Quarter; ensure the correct application of cargo and weight informed by customer; customer service; customer care;

Making the billing of the company, issue the clients's bills of sale, control the printing of invoices, make supply of material of employees and clients, control of registers, sending invoices, organization of the file office and warehouse, support to the clients, typing of logistic's routine of the company, sending of e-mail, updating and control of spreadsheets.

Assisting students in the computer room, maintenance of equipment in the work area, be responsible for other electronic equipment in the school and organizing student documents.