Joyce Santos Email & Phone Number

Successfully onboarded without a designated client portfolio and exceeded the company’s sales targets within just a few months.Provide personalized customer service through multiple channels, including WhatsApp, email, phone calls, meetings, and on-site visits.Manage the entire customer journey, from the initial purchase process to post-sales support, ensuring client satisfaction and long-term partnerships.Collaborate directly with the Executive Team, Finance, Production, and Administrative departments to streamline processes and align strategies.Reengage inactive clients with a focus on building relationships and establishing quarterly and annual sales agreements.Represent the company at industry events, fostering connections and promoting brand presence.

Sorocaba, São Paulo, Brasil

Sorocaba, São Paulo, Brasil

Sorocaba, São Paulo, Brazil

Sorocaba, São Paulo, Brasil

Conduct active prospecting for new leads, focusing on building connections with potential clients and scheduling daily meetings.Perform market analysis and follow-ups with all companies to understand their current situation and address their pain points.Update the CRM system with all collected information to ensure accurate and organized data management.

Sorocaba E Região, Brasil

Assisted in recruitment processes and onboarding of new employees.Managed training hours across three units in Brazil, overseeing requests and approvals through the SAP system and control spreadsheets to provide monthly reports to management.Handled cost management by allocating expenses to specific cost centers and accounting accounts, and prepared reports on restaurant access and meal expenses.Provided support to factory employees with requests for benefits, including health insurance, dental plans, transportation vouchers, and stock purchase programs.Maintained direct collaboration with Finance, Purchasing, and Controllership departments.Developed and led various projects, ensuring successful implementation and outcomes.

Votorantim

Managed direct and indirect sales activities.Prepared purchase orders, monitored inventory, managed monthly expenses, and issued invoices.Oversaw product entry and handled collections from both individual and corporate clients through proactive and receptive communication, focusing on debt negotiation.Conducted research to identify potential suppliers and secure the best pricing options.

Bacharelado, International Relations And National Security Studies

No curso de Relações Internacionais, aprendo a analisar e compreender as complexas interações entre nações, empresas e organizações.

Bacharelado, International Business/Trade/Commerce

Análise de Mercado Internacional: Pesquisa e avaliação de oportunidades de negócios em mercados estrangeiros, identificando tendências e.

Gestão Empresarial, Business, Management, Marketing, And Related Support Services

Computer Programming, Specific Applications